I used to work in dv financial aid dept and boy do i feel slimy. In the dept, most people are fresh graduates who don't know any better. Combined with nontransferrable skills, rampant favoritism, and inequal work loads, people are stuck and bitter, giving birth to callousness and indifference towards the students plight. Do you know that your personal information as students sometimes are handled by temp worker? A lot of my colleagues started as temps and some temps got access into the system that has your info and afterwards got fired.
It's also funny when you think about their withdrawal policy. If education is their product, withdrawal policy is their refund policy. Now imagine you buy some sh--ty product and only have one week to get full refund. Sometimes, if the class does not even meet every day, that essentially mean you only have few days to decide whether you like the product or not. Yuck, thank God i'm out