Thread regarding EMC Corp. layoffs

Any news on tech support side?

by
| 4491 views | | 6 replies (last January 27, 2017) | Reply
Post ID: @OP+LoonMmM

6 replies (most recent on top)

For the PSEs out there. Third party maintenance for EMC products is big growth market now, well how could it not be given how support was managed in to the smoking hole it is now. Maybe Dell will change that, but they'd have to clean house in the division. By way of comparison Compellent support is fantastic! Longest I've had to wait on hold is 5 minutes and I get a PSE! Not a vague promise of a call back.

But I digress, if you're willing to move, and I know it's tough, there are companies that provide third party EMC support looking for the skills the PSE's have. Just Google third party EMC support, it's growing since the customers don't want to get near EMC support anymore.

by
| | Reply
Post ID: @axwy+LoonMmM

Will definitely be a certain percentage of CE's cut. I should, know I was cut back in Nov 2016. No idea how they're rolling it out across the US, but that was the West. Package was ok. I'll miss the bene's for sure, but boy was I bored. In many ways I'm glad to be out, but there are definitely things I'll miss.

by
| | Reply
Post ID: @atss+LoonMmM

It will be interesting to see what percentage of that will be for the customer engineers on the field.. some of us have a lot less work as it is already..

by
| | Reply
Post ID: @1ozq+LoonMmM

Heard from Someone who reports to the VP expecting atleast 20% cuts in Tech Support

by
| | Reply
Post ID: @1oho+LoonMmM

Heard will be some in ANZ coming

by
| | Reply
Post ID: @mtt+LoonMmM

Not on emea so far

by
| | Reply
Post ID: @xci+LoonMmM

Post a reply

: