Thread regarding Staples Inc. layoffs

The board / mods censor those terms, not the posters.

YUP, ALL OF THAT ...

"I am saying they NEED to go because they s--- at their jobs."

"You know the saying s--t rolls down hill?"

Funny how some people still feel the need to censor themselves despite posting anonymously on an internet message board.

Still keeping it clean for the kids, I suppose.

Yep, cell phones a miserable failure on the retail and managed print services on the contract side. All because they got into the game too late. Yea, I went out and pushed MPS, after my larger customers signed deals with the competition for 3-5 years....OH.....and I can't forget the customers that begged us to submit an RFP, we'll make sure the RFP is written to favor you, but, we couldn't, "because we weren't ready"....for 2 years.

They are getting ready to transition Contract Furniture Delivery over to a 3rd party vendor. Big changes are on the way.

The opportunity with cell phones could of been huge. But they killed it.

Cell phones would of been huge, if staples made the process easy, and had a better selection. Everyone has,a cell phone now..that's easy money. Staples had to make the process ridiculous and that's when it worked. And another thing, screen replacement kiosks are everywhere now. Big business. Easy money, that would mean staples would have to spend the money to train the right people..they killed easy money. They made it difficult that no one wanted to spend 4 hours on a new sale.and then have the server crash. And as for sekection, I bought my iPhone somewhere else ..we,all know why!!

" "Cost cutting" means selling off assets while they still exists, cutting payroll, layoffs, and overall screwing their associates and customers. "

So, for those of you thinking "they can't cut store payroll more at this point, it's already rock bottom"

I am sorry, but you'd be wrong on that note. That train of thought would depend on Framgingham actually caring about saving the business and keeping customers. They do not. They only care about preserving their jobs for awhile longer.

The "cost cutting" is just a smoke screen to let them keep operating as they are and looting the company on it's way down.

The only reason Staples spins their failures as great accomplishments is to affect the stock price. The Staples bosses know they're failing and have know idea how to stop the downward spiral. These people are the worst "leadership" you can find anywhere. Sure they seem smart because they get to fill their pockets with what's left of this dying company, but that's really all they can do. They don't know what else to do. Then they cover their failures with lies in order to impact the stock price "positively".

Thing is that hiding your failures from the world, only lasts for a while. Soon there will be no hiding the truth. Wall Street still rewards even when you fail because Staples uses the "cost cutting" excuse over and over again. They also claim .com is doing well; but it's doing well compared to what? To their own fudged numbers? Certainly not doing well compared to the competition. And "cost cutting" only means they are dismantling the company piece by piece until there's nothing left. "Cost cutting" means selling off assets while they still exists, cutting payroll, layoffs, and overall screwing their associates and customers.

Wall Street appears to be very forgiving at times, but truth is that Staples' stock will get dumped for

good very soon. Staples is running out of lies, excuses, and assets, and soon there will be nothing left.

Amen! Staples S---S...I can't believe its still open either.

I used to be g.m. for staples. Left 3 years ago and never planned on ever buying anything from them after they closed my profitable store and sent me on my way. Time heels old wounds so I went in to the store in ft. Wayne IN. to buy some ram for my laptop only to be told the no longer stock ram. I said you want to be the tech authority but you do not stock ram? They said they could order it for me and I would have it on Monday. I drove up the street to best buy. They had the ram I needed. I bought it an went home and upgrade my laptop all in the same day.

"they only care about holding THEIR jobs as long as possible"

Bingo.....

That is why Shira needs to clean house.

You know the saying s--t rolls down hill? This place is the perfect example. You get the feeling nobody actually cares about digging Staples out of a hole, they only care about holding THEIR jobs as long as possible. If you get in the way you will pay for it regardless of your impact on the actual business. There are plenty of good people gone and even more lazy leaders still blaming others for their failures. You can go into random stores and find $10/hr associates caring more about their impact than their managers.

Never a thorough plan, never taking time to actually find the root of the issue and help fix it. Just constant emails and phone calls (some more than others regardless of metrics) until you cannot take it anymore. Then the cycle starts all over, isn't going to take Nostradamus to predict this outcome.

I agree 100%.

MANY people spoke up and said cell phones were not the way to go. But Framingham thought they knew better and they were desperate to jump on the cell phone bandwagon, years to late and without investing the proper funding and training and advertising into it.

The third party contractors that they started with had little success. Some were lazy and just stood there, some showed up when they felt like it. Some were drunk (I really had to send one of them home for being drunk!). Some looked like slobs, unshaven, rumbled clothes, etc. All in all, even the good ones failed to sell at the expected rates. The 3rd party DMS and upper management did little to help.

The geniuses at Framingham decided Staples associates could do it better, and be held more accountable. BUT they forgot one thing... how are associates that are taking in PC repairs, filling the ink wall, and selling Square Trade supposed to sell more cell phones than a dedicated full time sales person? There was little to no additional payroll to staff the mobile section. They basically just changed the title of the BM lead to Mobility and Tech Consultant (or something similar).

"Ohhhh , you'll get payroll as your sales go up from all the phones you'll sell!!!!".

That didn't happen.

The whole transition from 3rd party sales people to Staples associates selling phones was botched from the beginning. NO training. No Payroll Hours. NO advertising, just in store canvassing.

And while some techs made an effort to sell some phones, 20 customers that needed help in printers or ink walked out because they couldn't find anyone. Techs were spending a lot of time with customers that eventually left empty handed, or worse, Staples LOST money because the phone was sold with the wrong plan and had to be marked down significantly to match the subsidized price that did not ring up because of a confusing system and lack of training. Not to mention all the customers that took up time and ultimately left because they found out Staples did not have iPhones (at that time).

Cell phones failed hard.... T-Mobile switched business models and no longer subsidized phones. AT&T dropped them, and then finally Verizon. So now it's all about repair and Liquid Armor.....What a JOKE!!!

MD and VS are absolute IDIOTS that have NO business being in their respective positions. I really hope Shira finally sees this and gets rid of them in 2017. I know they are both well off from years of milking the fatted cow and I don't say this out of spite for the mistreatment I and many others suffered during their visits. They likely have enough to retire on, or sustain them until another dying retailer offers them jobs like B&N picked up Demos.

I am saying they NEED to go because they s--- at their jobs.

They got rid of RS and DP. Fat a-- OP was demoted and sent away....

Time to clean the rest of the house and get rid of MD and VS and many others.

Pack of gum*

Wow..I came across this page on accident, I didn't realize that Staples was still in business. I figured Amazon killed you guys a long time ago. I remember about five years ago, I walked into a Staples store in Reno, NV. some guy who I think was the Vice President, baldheaded Hispanic. Said to me that staples is the best store for service, but yet I was literally the only one in there the half hour I was shopping. and all the employees stood around like guardsmen near the entrance. I bought a pack of them, everything was ridiculously too expensive.