This is what the Iggle is. The morale in the stores has been rock bottom for five years. The training and the hours cuts have led to angry customers who hate to wait. Instead of making what they had strong they expanded their empire too large and too fast.
The business is run by people who couldn't handle the job they ask of their front line workers. And every single cashier and store level manager has seen the writing on the wall for a long time. Mismanagement, nepotism, cronyism, politics, and regional managers doing unethical things to squeeze bonuses have created this toxic culture.
People from corporate don't listen to the employees because they don't respect that maybe, just maybe, employees who ring and bag and stock and cut meat might know their customers more than consultants and outsiders. Tone deaf, these people will be hurt the most, along with the customers.
Repost from: @K7Ih7PZ-1vjz or www.thelayoff.com/t/K7Ih7PZ