The site is working now and a nice place to vent. But what people don't realize is their problems will never get resolved.
Reading the replies, like "check your email" or "the check is in the mail" is all too familiar.
What kind of a company can't make outgoing calls?
Or give money back in the form in which they are tendered?
Layaways, mattress exchanges, or getting someone from delivery to call you. All examples of how corporate red tape has frustrated our customers to no end.
Delivery can't make an outgoing call!
It shouldn't be this hard to buy something.