Or Framingham FINALLY realizing contract mobile phones were not viable when you execute half assed.
Either way, Verizon and Staples are cutting ties.
Have to wonder how many good SMs and GMs were termed or driven out at least partially due to lack of phone sales. Seems like the half assed effort at phone sales was just another way to tank managers on evals and raises and harass or PIP them out.
Absolute minimal training on product line and sales process
NO marketing other than in store canvassing and "upgrade checks"
Very little selection in most stores - had to special order iPhones and Galaxies most of the time.
Shoddy / bugged / unintuitive sales processing system and poor customer service from carriers
No staff to help other customers when the tech was in the middle of a phone sale
Basically the mobile phone initiative was just another way to set stores up for failure.