Many CSr's for DTV got there notice AT&T wishes to take over so there laying them off.
Also many contractors in areas at&t Uverse is located or not having contract renewed Uverse techs will be installing DTV now,
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They're firing CSR'S or making it a bad enough place to work that they want to quit here in Denver! What a terrible environment with no moral insight!
NO CSR'S HAVE BEEN LET GO TO MY KNOWLEDGE EITHER. MORE UNION JUNK?
In my site about 300 CSR have been let go. There are more cuts to come.
I have yet to see any CSR's be laid off. All layoffs in callcenters are for TL up. Not CSR.