Mary Ostrye, Zenith’s provost and chief academic officer, joined the career college chain in August. She had been the provost and senior vice president for Ivy Tech Community College, Indiana's two-year college system.
Ostrye said Zenith has changed its approach to faculty participation and organizational governance, giving faculty ownership of curricula, for example. "I know they didn't have that before," she said, describing the shift as a "change in practice and culture."
Even so, consumer groups and activists have been critical of Zenith, and of the U.S. Department of Education for its role in helping to broker the Corinthian sale. And the Associated Press earlier this month published an investigation of the chain, alleging that Zenith still recruits through large-scale telemarketing, has yet to make major changes to its curriculum and has retained senior Corinthian officials.
Hawn said the AP story was "unbalanced," arguing in a written rebuttal that the chain has fundamentally changed its business model and has not retained a single executive officer from Corinthian.
"We're trying really hard to do something right here," Hawn said earlier this month. "I would respectfully ask critics to give us a chance."