activision pays really low for customer services and they lay off all the time and it’s bad to be customer service here - tools are not reliable…
as a side note, remember, taking calls all day is draining in every sense, you get tired quickly – and everything is measured and they want you to do more and more… i used to work at the austin location – and this was not my best job – they only have customer support in texas so if you want to do something else you’d have to go to california
overall – it pays bills, i wish if i had more money but hey, not bad overall but it’s hard to be working so much and with so much stress and pushing for more and more.