Corporate hr head and india hr head let go.
What is next? Remove the India Division Completely..
4 replies (most recent on top)
If the India division went away, that wouldn't break any hearts. They are a monumental pain in the ass to deal with.
As the saying goes, you get what you pay for. The population is so darned large that there will be a never ending line of bodies they can hire. Everyone has had to experience some cheap ass CFO's decision to move some service operation to India. As a customer, I get really PISSED when the dude I'm talking to has an accent on understood in Punjab, and is reading off some cue card and runs me through a check-list of crap to solve my equipment issues. If I wanted that, I'd simply call my local zombie patrol to provide a half-dead person on the phone. For f***'s sake, I spent good money on this damned equipment, why isn't your support reputation equally as important as your price tag? So here's what I do now: before I buy, I call their service center. if I get "Hi, my name is Ralph..." and it's an Indian dude (most likely with a name that's 12 syllables long), I hang up and look elsewhere.
The problem is- it's like pulling teeth to get them to step up to the level of quality necessary to compete in the North American market. Indians aren't bad folks, but they aren't Western, no matter how much they try to pound that square peg into that round hole. And seriously India, take a cue from the Western world, stop using cow shit for every damned thing under the sun. It's cow shit!
No wonder your culture is so damned backwards.
If they go- good riddance for the both of us.
They're ditching most of the staff located in and around chicago, there's huge redundancies and the Bally staff are the real money makers. WMS has been spinning it's wheels for years now, I heard core talent will stay but there's no need for majority of the people in chicago.
Oz studio going? Perhaps. But the real focus is WMS and how they can re-purpose that entity. It will be culled/reduced/absorbed. Same with Bally; however, Bally is very big, so it will be adopted like a step-child. They will keep the brands, but the groups as a whole, they are redundant. They will maintain the brands for the brand loyal customers, they've admitted as much; but their business strategy is very much like when Ford bought Lincoln or when GM bought up their competitors (Pontiac, Oldsmobile and Buick). They all end up being pretty much the same car with trim variances/differences to satisfy the different customer tastes. Looking under the hood of any of these cars is what counts. GM vehicles all have similar engines, as well the Ford and Lincoln brand. Same goes for future SG products.
When SG bought all of these assets, they wanted to clear the board of competition, create future profits from the competition's customer base, and become the 'Big Boy' on the block. Essentially, they wanted to create a 'hearty bucket of soup'. Obviously, tossing the assets and your competitor's products out the door right away would be pure folly. However, adapting and absorbing their technology to satisfy the customer base is the motive. If you simply buy and destroy, you are a foolish businessman and you deserve to be thrown upon the ash heap of history. Additionally, destroying your talent base with a program of perpetual revolving door lay-offs is equally self-destructive!! Who the hell do you think created the product to begin with?? I've talked to former IGT employees, and their attitude was that of a death camp survivor. The real question is, who gets the surely job of 'Capo'? Nonetheless, a great number of very talented folks refused to work there due to their propensity to lay-off every quarter. What a pity. Let that fact be known to the folks at SG. The only one to blame for that neurotic corporate culture of 'slash and burn' is the former CEO. The middle management always ran scared, which produces nothing but angst, all the way down to the assembly line. And folks, you have to admit, that's where it counts when you're in business. If the product leaving the door isn't the best on the market, because NO ONE cares about that, your days are NUMBERED. From the CEO on down, it's a numbers game and everyone is playing it. That's exactly the story with Williams and Bally right now. One must always remember, being the Big Boy on the block means you're slower, hard to maneuver, and you take a lot more resources to maintain your mere existence. That means the smaller, more nimble folks will defeat you with the thousand paper cuts. Shall we re-examine the mighty Spanish Armada and what the British Corvettes did in the English Channel? Business is no different. That's something to think about mate. Maybe getting the axe and working for something smaller isn't so bad.
Australia game studio is next for cuts. I hear this at lunch today.