Okay so did they delayer at all? Or was it just more buzzwords to try convince the investors that Citrix is actually doing something and has a vision? Over in Services, I mean "Sales" and Services it used to be like three hops to from an employee to Mitch Parker (employee -> manager -> director/sr.director -> Mitch). Under Captain Football's management basically have the same amount of employees but middle management (layers) have exploded and it is still the case that its employee -> manager -> sr. manager -> director -> sr. director -> VP -> head of department.
In services it definitely was more about get ridding of indians than chiefs (removing layers). Just wondering if was like that everywhere?