Thread regarding Zenith National Insurance Corp. layoffs

USAA will lay off 109 employees at its corporate office in San Antonio. USAA has notified the Texas Workforce Commission that it is closing the entire USAA Enterprise Inbound Operations unit within its corporate services department at 9800 Fredericksburg Road. The layoffs are expected to begin on June 18 and should be completed by July 6. Paul Berry, USAA spokesman, says that in 2009, USAA began an extensive review of its inbound mail operations to see if significant "operational efficiencies" could be gained by forming a partnership with a third-party provider to handle these operations.