Current store conditions are unsustainable. Two people is not a crew and stores cannot survive on the insane hours cuts, PLUS increasing workload that's constantly shoved onto store-level personnel. If you're going to cut hours so badly, at least cut HOO to compensate. No reason for stores to be open so early and so late anyway. And the unrealistic metrics, and unreasonable goals, coupled with the crazy workload (that 1-2 people are expected to get done) it's completely unsustainable both in the short and long term. It's almost as if you want to get out of retail altogether the way stores are run and employees treated. And yes treating employees like yesterday's newspaper is not how you treat your own people. Not to mention when fast food pays more than healthcare (cough cough cvs) it's downright embarrassing.
Cut front store operating hours so they mirror/match the pharmacy, allow for more people on shift, be flexible with scheduling, and pay people better. Or just get out of retail. But running things like they currently are is a sure recipe for disaster. Oh wait, it already IS a disaster. Is this the kind of reputation you want for CVS, or do you at corporate just don't care?