Currrent issues in Omnissa

Here are the current issues in Omnissa as far as I can see.

Documentation is being pulled from public view at present and not being replaced, soon there will be only a fraction and it will be useless for the most part with no reference to anything that says vmware.
All installers that contain vmware in them will be removed soon leaving only new installers produced in December.
Certain staff are being shown the door, the good intellegent staff for raising concerns.
Intelligent staff that keep their heads down are not getting any pay rises and if their managers put them forward for promotion which is not being disclosed to the individual, 'managers' in Bangalore are denying them.
Existing bugs in the products are not being fixed, instead engineering are doing work arounds. This has been the case for some time and some of those workarounds are conflicting with new code or regressing due to poor QA.
QA is basically non existent now.
Engineering staff outside Bangalore are being let go and their product elements are being given to Bangalore who have 0 experience in those elements.
Support roles are being sent to Bangalore as more white people get squeezed out.
Numerous staff seeing this are planning to leave soon, it takes at minimum 6 months of training to even start working with a customer.
The company actually believe A.I. will solve all their woes and those who have used the feature on the documents page know this is plain delusional.
Management are lying to everyone.
The company is no longer obeying laws in host countries and will become apparent in upcoming litigation.
Engineering cant understand english that well and when they get cases in, they require meetings to understand issues which is normally fixed with a workaround if the issue is addressed at all. They also have issues reading logs and have little or no understanding of how a microsoft network actually functions.
The support staff have no test environments so are unable to see or test anything.
The support staff have no access to any of the software even if they had a test environment.
The staff have not actually received any training and the little that is documented are literally just pages of information they are told to read. It's illegible.
Engineering tickets are actively being blocked by the remaining senior engineers.
Most support staff are now just customer service representatives with know actual technical clout and are incapable of learning technical information or how production infrastructure works. They also have no idea how to read logs which is why most do not ask for them or if they do, they ask for more.
Cases are now going on for weeks and months because of the above.
The same people who wrecked the migration are in the same positions or were promoted.
Product managers are now stating their software can do things it was never tested or coded for so they can sound relevant.

25 replies (most recent on top)

EUC....lol

The launch of Omnissa Connect is yet one more example of our failure to develop and launch new software updates and services that our customers need or want. The lack of competent product leadership has sealed our perpetual decline. It's so predictable.

Let's update this list periodically so that KKR can learn from employee experience.

Omnissa will cease to be a company. The tech is from 1999 and will soon be dead.

The decline in our sales pipeline should concern everyone. Very few of my customers want to consider renewing their WorkspaceOne or Horizon subscriptions, and other members of our sales team are in a similar situation. I'm concerned that new layoffs in 2025 are now inevitable. I expect our sales VP to be one of the first to be cut. He's struggling in his new role. It's time to let someone else try a turnaround plan.

"Genuine question - are these folks seeing something that none of the posters complaining here are not able to?"

Omnissa's inept leadership team, and the human resource dept minions, are doing everything they can to downplay the current operational challenges. They don't appreciate the transparency of this issue list. KKR could be reading these posts.

Really surprised at the downvotes on the posts here. Most, if not all, of these issues seem legit.
Genuine question - are these folks seeing something that none of the posters complaining here are not able to?

"The Omnissa leadership lies and fake financial statements will be their undoing."

So far, KKR appears to lack the data it needs to fire more of the senior leadership team. Let's help them by posting our knowledge of the current situation. Let's continue to share lists of issues, like this one, that are important. Let's continue to demand new leadership.

The slack channel replaces the RSUs we lost. I love it!

Wow wait, now they created a slack channel for recognition to show how awesome the people are after not getting pay raise

Jeff from app vols said that packages created in windows 10 will automatically work in windows 11 because both os's are the same anyway.

Worst product manager ever.

EUC su-ks. The place you go to die!

"There is literally nothing the upper management can do to get employees to care anymore."

Shankar and his direct report clowns could resign, rather than wait for KKR to fire them. That might result in employees regaining hope. As it stands today, our future is hopeless.

It is a good example of what happens when every possible incentive to work has been demolished. There is literally nothing the upper management can do to get employees to care anymore.

KKR must have buyer's remorse, now they know the truth about the EUC BU falling from grace. The Omnissa leadership lies and fake financial statements will be their undoing.

Euc lol

Every company has their own issues

Most thoughtful comments on Omnissa. Well said,

Jeff from app vols said that packages created in windows 10 will automatically work in windows 11 because both os's are the same anyway. He demanded it on all documentation too. Customers have not found this to be true so his response was, if it does not work, create the package in windows 11.... hahahahahaha.

"Product managers are now stating their software can do things it was never tested or coded for so they can sound relevant."

This reminds me of the WS1 Mobile Threat Defense offering, which is just a bolt-on of the Lookout security app from another vendor. VMware EUC hasn't produced anything new internally in a very long time. EUC innovation is an oxymoron. Our UEM and VDI product relevancy decline will continue.

OmnINDIAssa lol

Nobody cares. Omnissa su-ks.

KKR is Ponzi scheme run by Chinese oligarchs. I want this to doom miserably. They are taking American jobs to replace with cheap H1B workers. Bangalore is dumpster for tech companies. No invention at all and only slave workers working 16 hours like Chinese sweatshops..same with Eastern Europe folks.

It must be nice to have 4bn to throw down the toilet for literally no reason. No wonder customers are running to the competitors. That is truly shocking. WOW!

That's a very insightful list. It's likely many of the reasons why our customers are shifting to Microsoft and other alternative EUC products for UEM and VDI apps. KKR, it's hopeless!

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Currrent issues in Omnissa

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