As we see more and more of TIS Operations going over to “Truist Wealth Overseas” and the loss of jobs for people who actually knew what they are doing and always willing to help if needed, I hope you sleep well Bill Rogers, Kelly King and the BB&T Board of Directors.
This has now become a pure cr-p show trying to get things done. Multiple systems are just put together with sp-t and paper. New accounts take 4 days minimal to approve, ACAT requests take a week to even get sent over to NFS and we have at least a 24 hour window of time to get one of those “teammates” to respond to an issue and they have no idea what they are doing.
Many people have lost their jobs and have to endure the indignity of training their overseas replacements.
The Truist brand is worth 0% in NC and now given how slow it is to do things for our clients it is only going to sink further without even discussing the problems with the bank side.
TIS has already seen very large teams leave and I predict more in the future will do the same. There are so many brokerage firms out there that are far superior in everything compared to this sinking ship.
We were fed a BS story of how things were now going to get better once good old boy Joe Thompson had moved to a do nothing job. Crickets now. Things are worse. Much worse.
Hope that money is a comfort for you Rogers, King and the BoD. It won’t matter one day when all of it is stripped away and means nothing.