In all my years at Macy’s I’ve never seen hours cut during the busy season but this seems to be a thing this year, or is it just in my location? People are confused and upset. This is their prime time to make more money and now they’re being asked to scale back.
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I’m the fulfillment captain at our store. This year we have gone from “loads of hours” as of two weeks ago to being way over now. Picks have been decent and we have good seasonal help this year so that’s good. But I’m already anticipating a cut in hours right after the first of the year. Last year my group of six full timers received 32 hours for almost four months. We were offered floor hours to recover or ring if we wanted to make up the day. Those shifts’s hours were significantly different than our usual shifts making it problematic for most of us. Other back of house workers-merchandisers, receiving-got their full hours most of the time and when they didn’t it was usually only a five hour cut. My group was told some of their hours came from front of house because they were part of the ISM plan. Laughable because only one of them actually do the requirements of the plan and even that person doesn’t work the later shifts or weekends. When I express concern over the length of my team’s shortage of hours I was told it wasn’t a cut it was “planning to the workload”. Late in the spring the store manager came to me and said that if my team didn’t want to work more than 32 hours then that is all they would get. My team is more than capable of doing every back of house job and would have done so gladly but we were only ever offered recovery shifts at odd hours for the most part. And even then the bourse weren’t made available to us until several days after schedules were made. Felt like being ‘on call’. I told him we definitely wanted 40 hours but …. And he stopped listening. Actually walked away. The good news is when got our 40 and when fulfillment was done we transitioned to other back of house activities which we should have been allowed to do all along. Somehow hours were found for us and we got our normal shift hours. Ridiculous. Can’t wait for this to happen all over again.
We are extremely busy at my store. We do not have enough staff to deal with floor clean up and fitting rooms. Its really bad
Typical. Reduce full time workers to 35 and work seasonal workers to 40.
It’s always more hours at a less cost. This way they only need to pay you $14 an hour instead of $25.
You’ll be working 40 again in January when the PT’s are dismissed or down to 0-4 hours a week again.
Our store got 5 dock/fulfillment people this year. Two were let go, one worked for one day only and two are left. They've called off a few times each. One on BF and that saturday.
TA and phone hire is ridiculous. Supposedly our pay is equitable to stores in the area but I bet others are paying more. IDK why we
can't get any people. I guess it's true that there are people who just don't want to
work.
I work at macys in California full-time and they’re cutting hours . Yet hiring more seasonals it makes no sense . Just lay off the seasonal people. Even the mangers and leads got hours cut . I’m scared because I have bills to pay.
I am part time In Fine Jewelry. I have only been getting about 13-15 hours. Much more in past years.
Sears did this all the time. I never could understand why except to reduce costs and make more more money for Eddie. Nobody cared about the customers. Sears business plan continues.
We keep hiring and training seasonal team members to fill our open jobs but we don't have any hours for the them. Once they complete their training shifts, they jut sit around waiting for someone to call them on the off chance that someone else calls out. We waste so much time hiring, rehiring, and rerehiring these seasonal jobs because nobody wants a job when they don't get any hours. Which home office knucklehead is setting the staffing targets? Do they even work with the people who set the hours budget?
Black Friday traffic is over