It seems to be that the DDOS product is the literally the worst managed product in ISG. It's old, it's developers are stuck in 2006 and it's management can't think outside the box at all. It's stuck and will eventually die, it just su-ks oxygen out of ISG and that entire west coast investment could go to India at a much cheaper cost. DDOS is just like Dell -- a dinosaur.
Let's see what are the other terrible products in your orgs. List them and tell us why.