Where can we go if in IESNP?

We feel trapped in IESNP with no where to go. We can’t go to Landmark, we keep getting people from them as they fall apart. Patient connect is run by the same horrible DCO and VP as IESNP and also shrinking, not a big surprise these leaders are so much worse than anyone else. ISNP isn’t big enough for all us wanting to leave. Outside of HouseCalls what other internal options are comparable?

At this point, the general feeling is we’d feel safer and more likely to staff if the DCO and VP where replaced. They aren’t qualified, even our CSM cringes now whenever Sue’s name comes up. Someone told me that our CSM applied to HouseCalls and since he might go there now none of us want to work with the egotist.

I hope they layoffs or fire the leaders, or give us back to our states. The program is collapsing and we deserve to be part of a real team again.

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I left and the world of similar programs is not like Optum. Optum IESNP has a toxic culture once I left my CSM acknowledges how the DCO is the principle problem. New job totally the same work without bad leadership or toxic problems.

The only reason IESNP remains open is because the programs that existed before it went national already had the ability to deliver. The fact that all the newer states failed and the older states survives states what leadership is doing.

Our business side leaders told us last month to remember to use the quality and complaint site. It’s for both external and internal complaints, they said be specific on the who / what.

Keep paper copies not just electronic of any damming evidence. Takes notes with dates, record the audio of teams meetings.

Whistleblowing is protected, if they start coming after you all the sudden afterwards it’s a big issue that makes them easily subjective to legal recourse

The lack of transparency and bad behavior is so unacceptable. Our team also has experienced both lies and blatant cruel messages from the VP and DCO. The lying and then throwing people under the bus when it’s a Sue or Kim issue of not actually knowing things or passing the blame is so tasteless. Problem is who do you tell?

There is such lack of understanding why this leadership is allowed to continue. Having been privy to some of the things the VP and DCO say and do plus obvious targeting people, it wouldn’t surprise me if a few lawsuits are filed. If I was the recipient of some of what I’ve seen I’d be ready to call HR then a lawyer.

Yeah, I’m out I don’t trust Sue and my CSM said I was right. Job search begins.

If they keep that DCO and VP most of my sure agreed to hop to ISNP or HouseCalls. I’m sure the leaders above our leaders know this and will act. If not it’d be amazing if IESNP survives with mass exodus planned of those of us left.

We just had one of our best NPs leave. Someone overheard our CSM sharing how the DCO wrecked it all and then the VP told her just the opposite of the DCO but it was too late. No one really likes our DCO, but it was nice to see her share. She also said Ohio (not my state) is over staffed and likely to be layed off!!

It’d be nice to get back our old team, though I like our CSM, but there is not IESNP where she lives so I wonder if we’d keep her. She is discreet , but obviously doesn’t think highly of our DCO. Our CA acts more as the silent mediator as Sue is just a waste of time and makes things worse. She literally babbles if it’s not a talking point.

Thread regarding Optum layoffs

Where can we go if in IESNP?

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