We need to cut the BS and get to the point: We’ve all been let down by the few who took advantage of the situation. The data shows giving traditionally office-based sales employees a WFH option has hurt our metrics. A few bad apples is all it takes.
That is what the execs should be saying. Tell it dirty and factual.
We can see the numbers of meetings, quotes, and calls done daily.
I bet you all know a few internal sales who treated WFH like a vacation and went AWOL. They let us down, now everyone suffers.
And we all know one or two field sales people working remote and never meeting customers face-to-face aren’t building relationships beyond Zoom calls. They let us down, now everyone suffers.
Forget opinions; the metrics tell the story. Number of quotes on certain days, number of meetings, talk time and logins. That’s the conversation we need to have.
The memo says they want field sales people onsite with customers, partners, or in the office, in that order.
“But why can’t managers just handle the lazy people?” Who knows. This takes it out of their hands and comes from the top.
The challenge now is the behavior and time-wasting this new rule has created. Most of us work hard, we’re onsite with customers, and the ISR's and team members are always busy. I never see them disappear.
This new rule piles on the pressure and time wasting activities. It ki-ls the morale of the contributors. They won’t work outside 9-5 now and they’re all stressed beyond belief. We are getting calendars filled with "busy work". where are you, where are you now, are you coming to the office check-ins rather than asking if we win deals.
People are now more worried about getting in trouble for not being in the office while trying to tackle big customer projects, instead of focusing on their projects and work. When you have to make up a story or take a sick day to do work for a customer its counterproductive.
Some will make it more important to be in the office than to be working. And high performers will suffer for it. All because of a few slackers.
Just give us the numbers, then we can fix it.