Anyone else here from appeals feeling completely burnt out? I’ve never experienced such a toxic and punitive work environment. Leaderships only focus is unrealistic metrics. No work life balance at all. No wonder turnover is so high.
7 replies (most recent on top)
It’s basically like working on an assembly line without getting paid overtime or having the benefits of being in a union.
Executive Director Tina D. needs to go!
I work in clinical appeals and it's HORRIBLE! Wouldn't recommend this dept to any of my fellow RN friends.
This is a lot of operational teams, regardless of whether you're Aetna, PBM or Retail. A purely operational/processing team is the roughest place to be. If you can get out, do it. Support, development, transformational teams are better for obvious reasons.
Yes, very toxic. Return to office and not assigned a desk. Carry all your stuff every day and dont get comfortable. You may not have a monitor or other equipment.... Company tracking weekly compliance at 0% if get in 2x that week and miss the 3rd day...
Agree with the poster. Worked in a hospital ED and had less stress!
It’s not only appeals seems like it’s the new culture