Just wondering in general, how is everyone doing with new approach to care? Feeling your position is safe?
6 replies (most recent on top)
Since Ambassadors and Care coordinators let go, I can't keep up with the work and volume of patient calls required to stay compliant with the NCM metric. Still have to pass call audits with adequate documentation and up to date care plans. Don’t have enough time in the day.
Because of the RIFs, I’ve never felt so unsafe/stressed at work. I’m now doing the work of several people and I’m still afraid I’ll be let go too. I’m in therapy about it actually, it’s been that bad. At least we have a good EAP. I hate this feeling.
No one should feel safe at Optum
Planning on re-working my resume tonight.
I am praying this ends. There still seems to be people who chuckle saying our jobs are safe because there is no one left. I just really, really hope the patients are better at the context clues and come up with non-LM solutions.
I don't feel safe.
But I am shared services not care delivery side.