In one year this happened in Charlotte:
Truist Financial Corp. (NYSE: TFC), also headquartered here, retained its position as the region's second-largest bank. Its local market share dipped to 15.75% in 2024 — down from 21.08% last year. The bank's deposits fell by more than $8.5 billion from last year to total $72.04 billion.
Nationally deposits fell to 325 billion from 337 billion.
I guess the golf tournament sponsorship will recoup that 8.5 billion.
13 replies (most recent on top)
A 10% deposit bleed in our CORE MARKET in ONE YEAR. Amazing work, EL lol.
Post ID: @1ggb+1uEHN9BY I think you should of started your second sentence off with (it is scary). Also, that first sentence is missing the word of. If you are going to question people's IQ please be smart . 🤓
If this is true… you should document and whistleblow..this kind of stuff will get banks big time fines
You hit the nail on the head. Our area leader and region leader tell us to keep logged client complaints, logged teammate concerns and turnover to a low. When a client says they want to place a formal complaint, our area leader tells my manager and team that we need to start interpreting it as feedback.
@1dqz+1uEHN9BY You hit the nail on the head. Our area leader and region leader tell us to keep logged client complaints, logged teammate concerns and turnover to a low. When a client says they want to place a formal complaint, our area leader tells my manager and team that we need to start interpreting it as feedback. If a teammate in our branch has a concern, she will say talk to her about it and not needed to log it. Then when a problem teammate at a neighborhing branch has been kicked out of two branches already, she will offer the teammate over to another branch. Our area leader will actually not care about retention bonus if you complain and hold leadership accountable or speak out when you see shady things but if you’re a normal problem maker she will just move you around in her area. We received a banker she sent us and this banker had worked in several branches within the north Florida coast. Everyone talks and this banker was nothing but a problem in all the other locations. Shortly thereafter, the banker was being offered to another location because my manager said they didn’t even have a say in the problem person getting assigned to their branch. I’ve only heard of people that our regional leader and area leader wants to get rid of are ones who log legitimate teammate concerns and hold leadership and shady Tm accountable. I’m relatively new to banking but if every area and region is ran like this, I’m sure this bank is going to be in textbooks to learn what not to do in the future. I only came here because the bank had a partnership with the college I studied with and I heard of opportunities. I regret the decision and from hearing colleagues in local company group get togethers and reading their comments in group chats, everyone has similar sentiments.
The way some you write confirms low iq. Scary to think grammar and spelling isn’t a foundation.
Regional & Area Leadership having a retention bonus is a conflict of interest. They keep and move around problem teammates in order to keep their bonus, but never seem to be able to hold on to the right teammates.
@1rbf+1uEHN9BY I agree, it’s same in merchant. My manager and the division director doesn’t care about anything. I see things that would get people fired at my previous bank and when I say something about it to them, they protect the employees doing things wrong and try to corner me. Every department in this bank is ridiculous, don’t think it’s any better by switching departments. The problems here start at the top and trickle down to senior leadership and divisional directors. I even refer across to other departments and they talk about the issues too. I am the only one working the RL and it’s insane how the bank cares about nothing but numbers.
Oh! And now they want to carry Life Insurance on teammates with Truist as beneficiary! To create a new REVENUE STREAM!!! More money for spend thrift BR to waste on big shot pet projects. Clearly, it was written into original charter that he retains his job no matter how SORRY he does it!
@1kus+1uEHN9BY It’s the same as you describe in CCB too. Also a lot of folks close to retiring that don’t gaf.
Market share is down for simple reasons. The bank has senior leadership who don’t care about teammates and they don’t because EL doesn’t care either. You see non stop turnover and the bank wants the cheapest labor rather than retaining their best and brightest. The market understands this and talent is hesitant to come here. Then you have clients upset at the upset teammates who are upset because of how they are treated. Customers state they’ll leave and the teammates don’t care because they don’t like the bank either and plan on leaving themselves. No one is paid or rewarded on gaining market share but area leaders and regional leaders and above. Deposits are down because for well over a year, the bank says they are taking the tools away to compete on deposits. They choose to still hold teammates accountable to deposit metrics that they aren’t paid or rewarded to meet but give no tools or resources to influence these numbers. The only people paid and rewarded to meet these metrics are area leaders and above. The bank is derailed and this crazy train is headed towards being acquired or another merger. They can’t survive with the current EL and senior leadership. I’m an IRM partner to the retail bank for almost four years covering multiple states and it’s crazy to see what the retail teammates have to deal with, especially the ones under north Florida leadership. I see many talented folk walking out the door and senior leadership doesn’t care about anything but themselves. They’ll act surprised and state the TM is a problem when they find out the TM is looking to leave or maybe they’ll be toxic and try to give what they’ve earned and asked for years but only on their day of resignation. I don’t know about other states but there’s plenty of other opportunities at banks in Florida and most of them have regional and area leaders who “care about the same things teammates do.” I understand that this particular problem isn’t just poor senior leadership in Florida and that’s why we need better leaders from the top down.
Once again another random post grinding an axe
Wtf came up with the word cronies and can we go ahead and file it now. Come up with some thing original.
Once again demonstrating incompetence at its finest for you teammates.