This from Business Insider today...."VMware customers report massive price increases since Broadcom takeover: 'Feels quite a bit like being held for ransom'"
That's what happens when a legacy software vendor gets acquired. They squeeze the life out of the revenue stream and sc--w over customers for as long as they can.
Another reason why SAS customers must be desperately keen to reduce or remove their reliance on SAS.
gen z hasn't even heard of it (not including kids of current/former employees)
Correction typo from "Most Millennials and all of Gen X users don't care"
to "Most Millennials and all of Gen Z users don't care".
Gen Z don't care, not Gen X don't care about SAS.
Gen X here and hope to retire a bit early. Still like using a little SAS, but can also get by without it. It can probably last as long as I can. Let's say (ideally) that's a max of 5 years. I don't really see the millennials here using it. Not sure they ever did.
Most of the loyal users that care about SAS are baby boomers and Gen X. Most of baby boomers are already retired, and some Gen Xers are also retired (early). Most Millennials and all of Gen X users don't care if SAS disappears since they're not as invested and loyal SAS users as previous cohorts. Most of them don't even use SAS.
Customers fear what has already happened. That a tech company they trusted would stay current and make the software easier to use as time went on, not harder and more cumbersome. SAS went in the opposite direction of what customers and industries want. Pure arrogance and now we are all suffering for it.
Customers are likely staying as quiet as SAS employees about the issue the OP raises. It is simple human nature to be more concerned about the current week than what might happen next year.
Just a user here. I don't think we as a customer are explicitly thinking about any of this kind of scenario for any specific vendor. We likely will use v9 until the last cohort retires. For any kind of "legacy" software (SAS, Alteryx, BusinessObects, Tableau, more), we're asked by management not to develop new assets using those tools, but users will keep using whatever tool they know and have that is useful for the job in their opinion while they can. If vendors of those kinds of tools drastically raise prices, our decision makers would likely try to pull the plug as soon as possible. IT is seen as a cost center whose contribution is to constantly reduce costs and increase efficiencies. Anything upsetting that mission will probably be cut out faster.
Customers are likely very uneasy.
What has SAS communicated to customers about expectations? When will the plug be pulled on v9? Is there an expectation that all v9 customers migrate to Viya and if not what are their options besides totally pulling the plug on SAS?
With v9 dying and Viya having scant embracement in the market, what is the postmortem plan?
Customer uneasiness will worsen once a sale happens because at that point all previous promises(whatever they are) made by SAS instantly become eligible to be struck.
If any reader is a customer, what is the message SAS has communicated to you and how are you reacting to it?