Massmutual is very old and no value left. In Mass Mutual if they offer you work as Tech Lead there is no guarantee you’ll be there as same position in 6 months or 1 year they degrade your position to developer. Such type of very circus is very common there. They talk about equality like all developers equal. Basically Managers don’t know which person at which level. All Managers sitting there so long so no new thoughts. If you complaint much even for right thing they put you on performance plan and show you exit gate. Before you join everything look shiny but inside working culture is worst.
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It is true that MM is the "insurance" company, but if ETX is developing a web products and pretend to "lead" / "sell" their products on the web, then MM must be "like Amazon or Microsoft" and have matura PO, BA, Tech leads / QA and developers. As the matter of fact, ETX was the most effected, this clearly demonstrated where MM are loosing money.
MM shall stay with call center, b/c the traffic on web is created by running every day automated testing against PROD (the spike of usage is one day pe-v month) rather then the actual/real usage.
There are a few who are talented and grind, but DX wasn't the only area recruiter low caliber, cheaper talent. A lot of other areas of ETX have done the same or they threw people into roles where they had no skills. We had an ETX head of cyber security who never even worked in tech before. A lot of other areas of ETX took people from Operations who had no tech or product backgrounds.
But agree that most senior developers and tech leads wouldn't be considered senior or leads if they were in companies like Amazon or Microsoft. But we're not a tech company. We're insurance. It doesn't need to have the same tech as Amazon or Google. I'm not sure why people bring that up. Do they not know what industry they're in?
Most of the “tech leads” there don’t lead anything, they are just extra developers with a fake title. No one grinds, they all have excuses. ETX is just paying the price of DX recruiting low caliber cheaper talent that was still overpaid. It’s not like we were competing with Amazon or Microsoft for talent. Agreed there is not a tech mindset at MassMutual and there doesn’t really need to be. They will be fine without you.