It might seem counter-intuitive, but if you are unhappy with things, its considerably more effective to not do the survey than it is to do the survey and respond negatively. Teammate "engagement" is the number 1 stat they care about most, if not exclusively. Its the only stat that gets compared to peer banks & reported in shareholder filings. If all responses are negative, but engagement is high, they will tout that as a positive; everyone cares deeply blah blah blah.
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Currently an AL can confirm that there’s a chain of information shared within leadership. It’s understood what is said and dissenting opinions that speak out are surely being targeted. They even ask us for a count on who completed it, instead of asking us to collect percentages from teams. This looks like hi Sally please confirm whether you completed yours and if your three teammates have. Instead of hey sally what percentage of completion is your team at? I’ve seen so many bad business practices here for so long that I’m surprised no one is being called into court or seeing class actions. There was a phone call one day saying so and so put xyz on their survey. Also, don’t think your leadership isn’t being coached to code your departure reasoning differently than you state, so the stated reason listed you won’t receive an additional exit survey few weeks afterwards. A lot of funny business going on here.
I took the Survey and Christina McArthur needs fired.
This is coming from a former Truist Manager. If your direct Manager gets negative responses on their teammates surveys they will get placed on an action plan....
What's the legality of it saying that it's anonymous and it not be anonymous?
I haven't participated in a single one of their surveys. For one, no matter what they claim it is not anonymous and two I have absolutely nothing good to say. It's a lose, lose proposition.
Clarifying “low response rate is contentment”. I didn’t mean to imply that; sorry. I meant that a leadership trying to spin survey results might equate a low response (or let’s say those not responding) as “neutral”, neither engaged or disengaged. They don’t use response rates to measure engagement…. They use the answers themselves. I’ve been doing these things for literally decades and they make them say what they want them to say. And you’re also correct that every manager wants to figure out who said what, and with small teams it’s easy. But it’s rarely news; people don’t typically isolate their feelings to surveys. Sorry if I was unclear.
Former TRUIST manager, it’s not anonymous. You will be targeted based on your surgery responses
100%! I will not waste my time on a survey that never result in change. I’ve received 3 emails pushing me to complete something that’s supposed to be optional. If it’s optional then let it go.
Just got the email this morning from koolaid manager saying “we need to be 100%!”
I won't be participating. Whether that matters idk, but the more they tell me to do it, the less interested I am.
Come on buddy, everyone knows a low response rate is not contentment. If they want to be disingenuous and pretend otherwise… whatever.
And sure, they are anonymous. But if you have a small enough team they can figure it out.
Selecting nuetral is the way to go.
They’re as anonymous as they can be, and it’s much more than response rate. Degree of (dis)satisfaction with leadership transparency, communications, technology, relationships with managers, career advancement, rewards and comp, etc., all get captured. Most surveys are facilitated by a third party that compiles and organizes the data in many different ways. It’s no longer about any individuals, but entire divisions and the organization. It’s like voting; you can think “one vote doesn’t matter” or you can believe that if enough people do it then a message will be sent. A low response rate doesn’t equate to dissatisfaction, it equates to ambivalence or even contentment. Of course, that doesn’t mean EL will actually do anything!
Keep the conspiracy going just stew with your own thoughts on here
It’s not anonymous and the results will not be shared with teammates. Why bother?
Totally agree, it's no surprise that the key thing I hear in the senior leader meetings is them talking about what % responded, it never matters whether the responses were good or bad the only metrics their care about is the %.
Exactly this!
Additionally, it's not anonymous.
absolutly correct.