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Enterprise
Please hold for the next available representative.
Chariese has joined the chat.
Chariese
Hi ____________. Thank you for contacting Enterprise. Please allow me a moment to review the above details and I would be happy to assist.
Customer
ok
Chariese
Sometimes our locations close because of demand and inventory. The same goes for the rates.
Customer
It's not racism?
Chariese
No not at all.
Chariese
Supply and demand
Customer
Pleasantville was an Enterprise Zone. They moved 2 miles down the road.
Customer
And as far as supply, there are always a large number of cars there.
Chariese
That was a decision made by corporate.
Customer
It's price gouging.
Chariese
Do you have any other questions for me?
Customer
Are you a bot or a person?
Chariese
A person
Customer
Why do the answers sound like a bot?
Chariese
I'm answering your question's as best as I can.
Customer
From a script
Chariese
No
Chariese
but you are asking about racism
Chariese
So I have to answer as best as I can
Chariese
Do you have any other questions for me?
Customer
Why are the prices so high when there are so many cars in the lot?
Customer
$133 for a compact car
Chariese
We try to keep our rate competitive
Customer
It's a monopoly
Customer
Or price collusion
Chariese
That is above my pay grade
Customer
Is there a Vice President I can talk to?
Chariese
No
Chariese
You can call our customer service line.
Chariese
855-266-9565
Customer
I need a Vice President.
Customer
We are tired of paying these high prices of working class folks
Customer
$133 for one day is outrageous
Customer
plus insurance
Customer
I'm a veteran with a low income
Chariese
You can call our customer service line.
Customer
And will they say?
Customer
I need the name of a Vice President
Chariese
I wish I could have been more help.
Chariese
Do you have any other questions for me?
Customer
Do I get a copy of this chat?
Chariese
You can take a screen shot or copy and paste
Customer
So you can't email me a copy of the chat?
Chariese
I can not email. Only chat