They were forced to shut down everything as a precaution due to a breach:
https://x.com/GuyDealership/status/1803421101713715290
112 replies (most recent on top)
I’m not sure why car dealerships seem to be targets for cyber criminals. It’s like we’re the low-hanging fruit or something. 🧐 with all the personal and financial information we handle, it makes sense in a way, but it’s still frustrating. we need better security measures in place to protect our data. it’s not just about preventing hacks, but also about having a plan to respond quickly and effectively when they do happen. has anyone had any success with specific security protocols or software? we need to share best practices to help each other out.
Any dealership that still has an old 9200 onsite is laughing all the way to the bank. It is no surprise that all the garbage duct taped together to form a DMS got hacked. Old MacDonald was never interested in "fueling for growth" and many of the suggestions in the employee survey from 2017 included fixes that would have prevented the breach. But the mo--ns at Elliott Investment Management blocked most of these suggestions and just did a bunch of layoffs. (some of which had 30 years with the company and knew 30 different ways to perform a breach, so it was just a matter of time till one of these guys passed on this info to a offshore hacker.)
A week later and I'm still annoyed. Halted an entire industry because of incompetence.
CDK now says it will be June 30 before they come back:
https://www.msn.com/en-us/news/us/massive-auto-dealer-outage-cdk-global-says-it-won-t-be-able-to-come-back-online-this-month/ar-BB1oSVG0
Some companies use ELeads to monitor employee production. Someone should have been monitoring ELeads mobile app for easy backdoor authentication applications because they just got sc--wed.
Multiple equipment dealerships down in NH
Customer support teams were sent an email and told not to come in this weekend. Also to cancel any scheduled time off.
SALESMANE 89154
CDK has been breached in a cyber security attack and has shut down its SaaS. Did you know that CDK uses VMware SD-WAN and SASE security? It didn't work so well this time, https://sase.vmware.com/resources/cdk-global
What a JOKE…. Our dealership has us sitting around, of course our lead system is tied into CDK as well.. If management only knew how to contract manually..
Where is Brian “Straight Talk” MacDonald?
After the amazing success of “Fueling for Growth” and “Fit and Focused”, Brian McDonald now presents “Hacked and Helpess”.
A few more rounds of layoffs and offshoring should do the trick! This was the inevitable outcome of trading competence for cheap labor and cost cutting.
CDK = Complete Dysfunctional Kr-p
Went down at 10am in Montana, equipment dealership came to a massive halt, considering not even coming in tomorrow if it's not up and running.
Wow !!! Now I can explain what CDK Global does . Was laid off last year and had to explain to every recruiter what the company did.
Never understood why any business man would place his entire work load up in a magical fkin cloud. Internet goes down, cant do sht.
Have 2 stores here in GA. I JUST heard we could be looking at several days before CDK is back. I've got payroll to process next week.... yikes.
We are still down here in NC. are they up and running yet?
wtf is with the losers talking politics in herelmao
As if CDK didn't completely su-k before it was hacked.... Hopefully this is a wakeup call for CDK to get with the times... Using CDK when it was working is still like playing an arcade machine from 1987...
its down again in texas
CDK still down in Florida. Day 2!
Word is spreading everywhere: https://www.linkedin.com/news/story/cyberattack-hits-us-auto-dealers-6813810/
I’m sorry for all the dealerships and their employees, but as a former long time employee of CDK I can tell you that really good knowledgeable employees were treated so badly they left in droves or were unkindly dumped like garbage in favor of cost cutting and outsourcing. Something like this was bound to happen.
Yesterday was pay day. Nothing. No CDK = no payroll.
ALL DOWN IN CONNECTICUT,2024 GOING BACK TO 1994.IS CDK GIVING OUT STATE SECRET'S. THEY SHOULD SHUTDOWN BIDEN'S AND TRUMP'S CAMPAIGNES
Wow hacked again?! This is gonna take them weeks to sort out. I heard some dealerships couldn't adapt and just shut down yesterday. Wonder what they are gonna do for the rest of the week. My dealership is writhing everything by hand. We can still look up parts, ordering and pay for. We just can't invoice or know the shops price. Boss bought us invoice books and have been selling everything at suggested retail. It's a pain but what's gonna be a bigger pain is when cdk comes back online weeks later and trying to get everything invoiced and closed. Guarantee QOH is going to get way more messed up than it already is. What a nightmare!
DOWN IN NY. We can't deliver cars and we can barely sell them with no leads
its the first step to destroying more of America! Way to go !!! we all should have been more prepared ...................................
This is interesting. I think that the auto industry is learning a very hard lesson.
- Too much dependencies on ONE system. It's too centralized.
- How on earth are all of the systems tied to ONE area where it brings it ALL down?
Hacked again last night and we are still down!
Still no official statement on the website or social media. Massive massive incompetence revealed today.
If your dealership did something like give all service technicians the login and password combo tech/tech and uses the green desktop icon, that's probably a way into your system.
Also if you use something like that as your password you should know better.
Still down in Slidell, Louisiana
We're selling, handwritten pencils and finance can still print paperwork so were ok for the moment. No access to BDC and leads though so its messy as fu-k
down in florence sc
Down in MS still!
DONT WORRY! ITS JUST OUR GOVERNMENT TESTING CDK FOR OUR WELL BEING!
Down in NC; many dealerships
DOWN IN CO
DOWN BIRD IN OAHU HONOLULU HAWAII