Thread regarding Cengage layoffs

Cengage Insider Update

I posted a while ago sharing information I wasn’t supposed to share. Now that my source is being laid off, I’ve been given permission to share ALL juicy details:

  1. they are going to get rid of the CPI and try to pivot back to hiring American based content people. Before you get your hopes up: they’re going to offer those roles at an hourly rate (I’ve heard 11 an hour) and they are aiming to hire people who are in college at part time. If you thought this were bad now, get ready, it’s gonna get a whole lot worse!! But they can’t keep putting out books that show up with 1/3rd of the book missing. CPI is also giving c-suite a very hard time, threatening to withhold work if they are not paid more. Thus the move back stateside.
  1. the c-suite meetings are borderline abusive and feel “like a cult” - lots of abrupt yelling when they get on topics that irk them (employee retention, work from home, etc). As of this moment there are two parties - parties who feel as if things are “okay” and want to keep things as they are, and others who see the sinking ship for what it is. However this is all lost when they bring up why adoptions are falling, which managers aren’t meeting their arbitrary goals, etc
  1. MH knows about this website and is pi---d about it. It’s why he’s trying to put so many reviews on Glassdoor. Although he feels as if he made a “mistake” paying for the reviews (hasn’t seen any metrics tick up) and is considering making their own “Company Review Website” as he felt the price he paid for the most recent reviews didn’t “Celebrate” the company enough
  1. Rumor has it that the very conservative school in Virginia is souring on Cengage and next year they are going to work with another textbook distributors
  1. Cengage is actively trying to go after people that they laid off who enter other publishing industries or even educational institutions. Their legal team is trying to tell them this would be impossible to enforce and would just be a big loss of money trying to take people to court, but the c suite feels “robbed” of talent (despite the fact that they approved the layoffs!!!!)
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| 2141 views | | 21 replies (last June 3, 2024) | Reply
Post ID: @OP+1sKkU00h

21 replies (most recent on top)

This is what Private Equity does. If they can save a buck, they will. They know that most customers are lazy and switching costs are high. So its easier and cheaper just to apologize. There is no real market share to gain, so its all about operational efficiency, i.e lower payroll and costs.

Pretty simple equation. Its a free country, so they rationalize if you don't like it, quit. They will just automate your position or hire someone cheaper.

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Post ID: @6lsk+1sKkU00h

given that Cengage is still hiring CPMs, it seems like the company won't stop hiring offshore workers anytime soon.

some of our CMs got the hint and are leaving the company on their own volitions

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Post ID: @6qvx+1sKkU00h

Really? I spent my time as a field rep drinking and sc--wing other reps during the work day. And expensed it all. Hotels, phone, booze and food.

Never missed my number.

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Post ID: @3ktv+1sKkU00h

lol, they must track field reps to make sure candy and other goodies are delivered to campuses in a timely fashion.

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Post ID: @2hse+1sKkU00h

Field reps have always been tracked, even decades ago. In the olden days, managers would compare cell phone pings to hotel/expense records and itinerary data, ai used to watch them do it. These days, it is MUCH easier. Your work cell pings, your laptop key taps are logged. Remote observation and monitoring is easier now than it ever was, and this is the norm.

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Post ID: @2vlm+1sKkU00h

Hi Mike,
Glad I got let go years, what with my excellent reviews and being pretty cheap to employee as I took no health care. You and your private equity buddies have run what was once a great company into the ground. Be p***ed about this website but it's the only space that speaks the truth.

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Post ID: @2jiw+1sKkU00h

Of course MH knows about this site. He posts under the name IPS. I thought we all knew this!

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Post ID: @2tsg+1sKkU00h

@1hvn+1sKkU00h Can you elaborate on tracking devices on reps? Seems a bit far fetched.

I can’t wait for June 14th bonuses

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Post ID: @1bje+1sKkU00h

"I heard the open shared space desk/table Inside Sales rumor too. From what I heard you will directly face another sales rep on the other side of the table and the Manager will sit at the end of the table watching over everything. Good times."

Come on! Didn't you know this allows for those all important "hallway and break room" collaborations?

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Post ID: @1jxq+1sKkU00h

Tracking devices for field reps are a sure thing.

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Post ID: @1hvn+1sKkU00h

I heard the open shared space desk/table Inside Sales rumor too. From what I heard you will directly face another sales rep on the other side of the table and the Manager will sit at the end of the table watching over everything. Good times.

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Post ID: @1utx+1sKkU00h

What soul?

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Post ID: @1mcf+1sKkU00h

FACT: Cengage will never pay hourly for project management.

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Post ID: @1npp+1sKkU00h

Gale just laid off a lot people and are shipping those jobs to India, so the first one is not true at all.

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Post ID: @1yih+1sKkU00h

MH knows Chat GPT 4 be coming for his soul.

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Post ID: @1zbi+1sKkU00h

"I don’t know about #4, but 1-3 and 5 are just straight up not true. Good try I guess?

The only partially true thing here is that MH knows about this site. Everybody knows about this site, and they use it to get a sense of what’s spreading through the grapevine. Nobody’s really mad about it since it’s a good source of intel. I mean, I’m personally embarrassed by some of the smooth brain nonsense that gets posted here, but no one’s mad."

This post seems very suspicious, are you MH?!

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Post ID: @1rnn+1sKkU00h

I don’t know about #4, but 1-3 and 5 are just straight up not true. Good try I guess?

The only partially true thing here is that MH knows about this site. Everybody knows about this site, and they use it to get a sense of what’s spreading through the grapevine. Nobody’s really mad about it since it’s a good source of intel. I mean, I’m personally embarrassed by some of the smooth brain nonsense that gets posted here, but no one’s mad.

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Post ID: @1jbc+1sKkU00h

While most of this wouldn’t surprise me in the least, I’d take it with a grain of salt.

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Post ID: @qin+1sKkU00h

The c-suite and MH deserve the ribbing they take on this site. Cengage is a damn mess and it’s because of their poor decision making that it has descended to this state of chaos. Long live The Layoff!

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Post ID: @lur+1sKkU00h

I heard everyone left in Ky hasto be back in the office by September. Regardless of any excuses. With a major reduction in work space. I even heard a long table for everyone to work from with phones and a place to plug in a laptop and that is it.

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Post ID: @cdt+1sKkU00h

In order to hire back people that were laid-off, wouldn't Cengage need to pay them higher salaries?

Also, if the above information is true, I'd be glad. CPI has been very disruptive and hurting relations with authors, instructors, U.S. employees, etc.

In addition, CPI doesn't keep track of schedules very well. Often demands 24 hour turnarounds for non-emergency tasks, which makes no sense whatsoever.

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Post ID: @tjx+1sKkU00h

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