Hello so we had a couple fine jewelry packages delivered to the dock. The tape on the packaging did say do not deliver to dock. But it did get delivered and left there. The receiving captain came in and open the boxes and thought it was shipping supplies which is how fine jewelry is disguised, but they didn’t know but now they are almost getting fired because of a UPS mistake. Have anyone else experienced this?
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UPS always delivers these boxes to the dock in our store. They completely ignore the orange sticker. A manager takes the boxes to Fine Jewelry, unopened.
WHAT, years ago jewelry was delivered to the vault..I’m sure it doesn’t exist anymore just like common sense and honesty. It’s one big CLOWN show too many managers and so called decorators, while the leftover enployees are dressed in torn jeans and tee shirts standing around or hiding in a corner on their cell phones. Glad I’m gone. Good luck to all
I am a former 44yr employee that used to work in ays and that happened to me when I was putting away merchandise that came from the dock. I think security was behind it, trying to set up employees. But I held back the men’s diamond ring for the fine jewelry associate, and let the ops manager know. They bailed the wrong person!
Thanks for telling how they disguise shipments, just brilliant.
I’ve had this happen once in my store, although UPS and the colleague should have paid more attention to the label, they were not fired. The jewelry team just had to match all pieces to manifest as they usually do when unboxing, nothing was missing and it ended at that.