Our current CEO sent an email to population health management teams thanking us for helping members recover from chronic conditions. Really?! This is who the board chose to be at the helm?!
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Why is an exec posting on this site? Don't they have some incredibly important work to do besides seeing what the simple-minded folks (who are content not slurping their way to the top) are saying
Reading comprehension. I didn't call chronic conditions minutiae. 60% of the population has at least one. I said the CEO of a 400,000 person multi-billion dollar company better not know the intricacies of the attributes of the segmentation models or the operational processes underpinning the care management function. Or even worry about the nuance between mitigating the risk of a chronic disease vs "curing" one (and FYI, diabetes, for example, can go into remission and many others can be treated well enough to be nearly asymptomatic.
As someone who is in an executive role, I always find it interesting that people in the lower levels don't understand what skills are valued and actually needed at the higher levels to drive the business forward. I'm not saying this to devalue what someone in customer service does or A&G or any other function - but you do not want your executives thinking about what YOU do. You want them thinking about strategy, planning, risk mitigation, and - oh, I don't know - maybe data security?
He had nothing to do with growing it.
I wouldn't call chronic conditions minutiae and neither would people with pulmonary disease, diabetes, heart disease, etc. I have respect for someone who grew an organization to 400,000+ employees but unfortunately a good portion of that workforce is no longer in the US which dilutes our economy.
He needs to drag his a-s back to the UK with his millions and ruin what’s left of their health system. Any time now would be fine.
Ok - I'll tell you right now, if you think the head of a 400,000 person company should know the minutiae of population health management like the difference between prevention and intervention activities or how populations are segmented or how analytics are using attributes in their models to be successful, there's a reason why you're never going to move up in your career. Just what exactly do you think a CEO does?
It was nice of him to take the time to acknowledge the hard work done by care managers. It would have landed better if he'd had someone help him position it more appropriately.
UHG has a lot of problems. This isn't one of them.
PS - I don't even like OR trust the CEO. This is just ridiculous.
What could possibly go wrong?