Unions should press companies to use AI in ways that complement rather than displace workers, and that means pushing for enhanced training to help employees work with AI. Unions should of course keep up their efforts to unionize tech workers.
As for business, Michael Richards, policy director at the US Chamber of Commerce’s technology engagement center, said that “while there are clear benefits” to AI, “there are legitimate concerns” surrounding the technology. Richards said companies “recognize that engaging in an inclusive dialogue about using new technologies is critical”. Such a dialogue could reduce workers’ distrust of AI and encourage employee input, for instance, about ways to tweak AI tools to have them work more efficiently alongside workers.
https://www.theguardian.com/commentisfree/2024/feb/29/ai-workers-layoffs-surveillance