Haha. Hahahahahahaha. Couldn't happen to a better organizarion.
28 replies (most recent on top)
I guess 100x finally caught up to Sandeep. Glad I was a roadblock previously when people kept threatening to report me to him for not going 100x. I said we do it securely and I don't care how long it takes. Lol. This is amazing and just made my day. What a fool he is.
They can blame CHC all they want, but the reality is that UHG/Optum has continued to layoff the intelligent IT folks from CHC and offshore instead. They try to do more with less. In their 8k filed with the SEC they wrote: "As of the date of this report, the Company has not determined the incident is reasonably likely to materially impact the Company’s financial condition or results of operations."
Well you don't need to be a rocket scientist to figure out that they have single handedly disrupted the US Healthcare system, leaving patients without much needed meds, having hospitals and other customers disconnecting from the system (therefore not receiving services), etc. This absolutely will affect results and financial conditions. It will be an excuse to continue layoffs to cut costs. The fallout from this will be huge; there will be government inquiries, investigations, penalties, fines, and likely a barrage of class action law suits. Looks like there is a strong potential that it will likely materially impact the Company’s financial condition or results of operations.
They have hired leading cybersecurity experts, will need to have an external legal team and likely will be faced with class action lawsuits. Yeah, there is obviously materiality in all that, not to mention the treasure trove of data that the hackers and nation-state actors obtained via the ransomware attack that brought them down.
It's NOT Change Healthcare that was the issue, it is the UHG/Optum lack of process, lack of expertise and their stripping/laying off the key players who were knowledgeable and ran the systems efficiently, securely and effectively.
That's what happens with greed; this is what happens when you don't tell the truth, it catches up. They bought the company for the data...NOW they will pay the price and experience reputational harm that goes along with a infiltration/breach of this magnitude which will likely result in the loss of many customers.
Was it really worth it? From the outside looking in, perhaps now they will be right-sized and learn their lesson. Su-ks for the employees (thankfully I'm no longer one of them), it's really not about anyone bashing the company, they did it to themselves, people need to call them out for what they have done. Karma is a b_tch; isn't it?
He just didn't realize 100x would translate to 100x system downtime
Who will be the first to get fired?
Have they done the needful for the disaster recovery? 🤣
Where’s his 100x speel he and all the other management love to spout off. lol
The irony is, that clown Sandeep JUST last Thursday touted how we are so secure and fend off millions of attacks each day HAHAHAHAHAHS
Optum's public (lack of) response could be a case study on what not to do after a security incident. The update on the change status page is NOT helpful or informative.
One of the worst disaster recovery plans I have seen. Communication is through a robocall or Layoff site. Shut down and stay off until told? What?? Hello? Can someone LEAD?
If you look at StatusGator you can see the initial outage was only on a handful of services. First related email I got at 4am scoped it as mostly payment related guff through ixt.com and is one of the few public-facing sites nuked that early on. If I were a betting man I’d guess the services brought down later were just the containment strat.
If we have to restore it will be weeks to recover critical systems. Everyone else enjoy their extended time off who work on "non-critical systems."
Company has had all IT down for over 20 hours now. Doubt this is just gonna be a quick fix by the on call guy. They either pay up or have to rebuild everything from scratch. Disaster.
Calm down and enjoy your day off! People are working around the clock to get things up and running again. I don’t understand some of you people. Leave if you hate this company. I was let go, came back, and make more money now!
Hopefully some of the embedded CHC InfoSec jackasses finally get their due. Their hubris is legendary. One of the big ones was let go shortly after Optum InfoSec started puffing its chest out. I'm sure he's loving it, but he was a big contributor to their culture of adversarial and arrogant support. The name Dave is coming to mind for a next domino that should fall.
https://bnnbreaking.com/tech/cybersecurity/cyberattack-disrupts-change-healthcare-affecting-pharmacies-and-patient-records-nationwide
Pay the ransom and we can all get some sleep.
Lol Change is basically fully down across like all products besides pharmacy. Wtf happened?
status.changehealthcare.com
Maybe someone didn't get a raise
"OptumRx patients’ information compromised in data breach
https://www.msn.com/en-us/news/technology/optumrx-patients-information-compromised-in-data-breach/ar-AA1lRIye"
Thats from Dec of 2023
Yea I'd really love to know if the vector involved offshore.
OptumRx patients’ information compromised in data breach
https://www.msn.com/en-us/news/technology/optumrx-patients-information-compromised-in-data-breach/ar-AA1lRIye
What we always were told in our Security IT class at UPenn, "An admin in Indonesia or Taiwan can sell you access a lot cheaper than an American. If you go cheap, understand everything is cheaper."
Wonder how long we will be off work????
What’s your beef with CHC? There are great employees within this organization and brought tons of knowledge, experience, and aiding in redeployment of applications that were underperforming. This is nothing to laugh about. This affects the company overall…these are our teammates.
CHC
Which business unit?
The publicity on this will be delicious.