Employees have been saying for years that there are too many layers and processes are too encumber some, long, obstructive, complex, inflexible etc… no one cared.
So now Jane says she’s trimming down things to make it less complex because of too many layers and processes according to our customers.
So, when the VOE comes out the questions of:
“I feel valued”
“I feel the VOE makes a difference”
“I feel that management listens to honest feedback”
You feel the need to answer with a resounding “No”.