Thread regarding Truist Bank layoffs

I hate messaging. I meant I’m NOT in management.

It isn’t operations in a particular state. It is the operations human beings in the general TIS office. So people you could normally call to get help on something or ask a question, you will now speak to someone in India. We were told not to call anyone we know in ops. Just cold blooded. Good and knowledgeable people - human beings - are being let go so we can use AI or someone who will only follow a flowchart in India.

If you have ever had to open a Salesforce ticket to get help, you know exactly what I’m talking about.

We were even told “don’t contact your resource people in Operations right now. Some have been let go, but others may not know yet.” Makes me thankful I’m in management anywhere. I couldn’t be so cold and callous about it.

I think everyone is effected

Anyone got the unplanned call at 130?

What area in Operations ? What group ? North Carolina, Atlanta, Virginia etc… .

Yes be extra nice to ops people it’s going to be a rough few days

Many people in operations are losing their jobs today and tomorrow. Flat out told that.

Cheaper to outsource, most large companies do it. No employee benefits or employer paid taxes.

Accenture is an insidious virus that is finding its way into many places and making things much less efficient .

Truist Investment Services

What is TIS ? ???