Is anyone else at Fiserv frustrated by the lack of transparency? Poor communication is hampering our ability to work effectively. It feels pointless to try when we're kept in the dark, rendering our work pointless. I'm often the last to know about key changes, despite it being my job to communicate the expected impact. It's concerning: if I'm out of the loop, who's handling these decisions without understanding their full impact?
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Sadly, that's just called "Business As Usual" here
Even worse when another department suddently changes a process but doesn't give you the tools nor assistance on the new process.
Like I said in another thread, they advertise that we're a company full of the brightest and most trustworthy people all while treating us like toddlers.
Correct jargon is 'everything is on a need to know basis.' It's supposed to deter speculation and gossip. What it actually does is spawn both of them. When applying the need to know basis, our leaders are screaming, "I don't trust you." Guess what? We don't trust you AHs either.
@1uaz+1qvX99L8
Do copy your reply off so you can repost it after it’s deleted for using FB’s full name.
"Stupid is as stupid does". We have a bunch of Gump's for senior leadership.
I think FB goal is to destroy the core banking bit to sell it off for profit and bonuses. We already have clients paying to deconvert. He did similar with FD and got Fiserv to buy their debt and issues
I think it's important to note that poor leaders are "leaders" in name only, not in practice. Using fear, micro-management control, and lack of transparency leads to organizational dysfunction, apathy, dis-loyalty, and a fixated hatred on the top "leader". This is Fiserv under Frank Bisignano.
In contrast, good leaders lead by example with transparency, a goal of autonomy (instead of micro-management), inspiring employees which leads to trust and loyalty in the organization as a whole. An organization with this type of leadership will always significantly outperform the former and holds every advantage.
It makes you wonder why the first "strategy" is employed rather than the second? Are they stupid? Lazy? Prone to destroying organizations? I certainly wonder.
I feel like this post is about 3 years too late unless you're new here... it's been like this for quite some time.
@gzx+1qvX99L8 Think waterboarding...
It's all about control. minimac and his folks need to control the narrative. They also need to control the fear level and direction to their benefit. Fear as it turns out is a good control mechanism.