I just think times are changing and the economy is bad. There are tenured employees and Macy's customers that cannot adjust or adapt to the modern retail era and technology.... Retail stores survival depends on how well the company can incorporate online shopping with in-store shopping. Also with the economy as bad as it is, the designer brand names like Michael Kors , Coach, etc. are not doing as well as before. Do you wonder why Backstage is doing better than the regular Macy's store? Consumers that were able to splurge on brand designer names cannot anymore.
Saw this here @2aht+1q6o69gG. Thought should be highlighted.