They had an internal town hall call the day after the earnings (Dec 20th) but given the holidays, not very many people attended. The call was recorded and published on the internal internet however on Jan 2nd when most people came back to the office, the video was taken down and supposedly individuals have to one by one request access to it. 10K people are expected to individually request access? Numerous senior level people asked why this was but so far no answers have been given despite the Sr Communication Specialist being a part of the thread. People with careers spanning nearly 20 yrs haven't seen anything like this.
Its been well known and shared in earnings calls that FactSet is continuing to shift work towards low cost centers and invest heavily in AI while trying to increasing margins with decreasing revenues by decreasing personnel cost. Helen and Linda are obsessed with operating margin. The last layoffs were conducted in July and Aug of 2023 at which point the CEO stated that the layoffs were completed.