Any word on the Managers and Sales Reps that cheated and ruined all this for everyone?
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Only miss is company doesn’t care about laying off for most roles tenure caps severance at 5 months. It’s pathetic. Unless you are VP are higher. Your package is not worth sticking around for. If you can find something better.
💯. No one did anything they weren’t instructed to do from the top. Responsibility lies there. Convenience/cost cutting measures/geography took out the rest. How about B2Bs being constantly fed active accounts to work… but wait, that’s the job of the account managers who can’t price below floor and don’t respond to emails and calls because they have 800 accounts… but wait you’re cheating. Make it make sense. Would love to see an account manager put in the work, and have the flexibility to price to win a $100K school bid. Such cheaters the B2Bs were for putting in the work to price the bid and claiming credit. Guess Staples doesn’t want those wins anymore.
The leaders are to blame they knew this was happening and they continued to let the reps do it. WMcM and BB were in cahoots to drive the sales and the b2bs were closing more orders than the inside sellers. Go figure they are hunters. Doesn’t take rocket science. And the big dollars were being paid out. Fast forward. Fire for “cheating” and then build a new strategy to implement the exact model that the teams got fired for and pay them half the pay. The Staples Way.
Anyone who still thinks there were “cheaters” is still drinking the big red engine koolaid. There’s no story. More than obvious the axe hit those making the most, and they needed an excuse not to pay that tenure “severance.” 2 + 2 = 4. Good luck to those still wearing them blinders. Genuinely wishing you the best.
What happened?
The strategy and accounts change every year. The consultants keep repeating the plans of the past and execution is a fail at the top. The middle managers can get it done but they are not supported by the top or the bottom. It’s a no win. The millions and millions paid to consultants is the saddest part of it. All of the individuals I have worked with to implement whatever is the new plan, have had little to no experience it’s a joke. We know what the data tells us. Consulting obvious. Great decks though. Too bad those won’t keep the heat on. Unless we burn your decks for warmth.
The new model is the joke of a joke. Has anything Staples tried during the rein of SP ever been a success?????
There is a few of them in tech remodel stores and gm and dm dlpm are aware but is kept in postion due to numbers
Yeah they’re all living a lot better life being separated from Staples. Most have landed somewhere better making more money. When your SVP and the VP of inside sales encouraged the previous model. BB and WM gone but their poor leadership shadow remains in Texas and in Florida. Don’t blame the b2b for doing what they were allowed to do. The inside sellers were not getting it done and they still aren’t. They work maybe a couple of hours a day. The metrics are a joke and no one watching anything. The new model is terrible.