Was fun to go into. Our culture was great, our customers loved us, we were working the deals, making our number and even engaging with new prospects. Then something happened.
We signed a new logo and as soon as we did, the powers that be riffed the CSM who basically made it happen. So all of a sudden the new logo had zero support on the ground.
The powers to be decided to massively increase the targets, whilst reducing the headcount. We lost one of the best this company had.
All of a sudden, the office wasn't so great to go to anymore. Management from outside of the office started to tell us that we needed to sell more and even started to tell us how to sell.
Today we lose another AE who has decided to leave because of the zero support he has been given, the bullying culture that has been created and no-way of making his number.
I'm guessing this is being repeated around the world in many of the offices.