Thread regarding Macy's Inc. layoffs

Town Hall Call

Anyone else on the Tuesday call where leadership talked about how everyone needs to start thinking about what we can do to make Macy's a place where everyone wants to work so we can build a winning culture? Here's are some ideas that I would have included in my Pulse Survey if it was still anonymous:

  1. Stop downsizing and laying people off every three to five years
  2. Pay people a living wage and provide good benefits (like Costco does)
  3. Set realistic workload expectations
  4. Invest in updated colleague/customer friendly point of sale software

What suggestions would you add to the list?

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| 2022 views | | 15 replies (last February 5, 2024) | Reply
Post ID: @OP+1qR7t0FF

15 replies (most recent on top)

To follow up with the last reply, no other retailer that I know presells. Most of them have quick checkout methods and that’s it. You are not in a conversation with a worker about what you are buying and if you pick it up two to three weeks later it will be cheaper.

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Post ID: @4uji+1qR7t0FF

You can add eliminating presale from stores. I spent the last week preselling fine jewelry for the semi annual event. What that means is that I talked almost twenty customers who were going to buy jewelry at full price, into waiting until this week to pick-up their purchase so the company could lose 30% on what would have been a full price sale this week.

Our manager said that there is incredible pressure to magically start making sales plan with the start of the new fiscal year this week, so we happily traded over $5000 in profit we could have had this week so we could book the sales this week. What a shell game. If the company wants to drive additional business for the sale this week, how about sending out mailers or emails to customers with details for the ad. Almost none of our customers know what sales we have anymore, since we don't send out ads anymore.

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Post ID: @3iep+1qR7t0FF

100% !!!!! Post from TheLayoff.com

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Post ID: @2ssr+1qR7t0FF

For those of you who are saying that they need to fix up your stores you’re absolutely right. But they do not have a budget for it because they spent, or should I say wasted ,all the money on policies that have nothing to do with retail.

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Post ID: @1voq+1qR7t0FF

Get rid of the all the egos in management who think they are above the customer and associates . Get rid of the dirty AP managers now turned district time waster

get rid of the b-m associates who dodge working until a manager shows up.. this has been going on way way way too long ! and while you are at it fire the managers who protect such lazy employees cause they are friends.

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Post ID: @1baz+1qR7t0FF

Who wants to work weekends? Put unavailable

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Post ID: @1zfv+1qR7t0FF

When everything we do or don't do is because we could get a bad survey... We've lost the game already.

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Post ID: @ttf+1qR7t0FF

Stop extending store hours. We don’t have enough workers and when we extend hours we have more callouts because this unnecessary standard is often on the weekends.

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Post ID: @isj+1qR7t0FF

How about executives take a pay cut? The company isn’t doing well, instead of laying off the people who actually do the job, take a pay cut for all the C suites and senior leadership. Macys pays CEO 13 millions a year, start there. He should not be awarded this much if the company isn’t doing well.

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Post ID: @wql+1qR7t0FF

Colleague/Customer POS software (My Client) su-ks. It is cumbersome, disruptive and poorly designed. Just looking at the My Client screen makes my head spin. Colleagues should be able to write any one message and send to multiple clients, not to one client at a time should they so desire. Colleague photo should be on texts sent to clients.

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Post ID: @aul+1qR7t0FF

That change in perception has to come from Corporate, not the store level. The store level managers are too afraid of being laid off to do anything more than drink the KoolAid. As long as the employees are made to feel as though they are little more than a necessary evil, nothing will change. Furthermore, saying that Macy's needs to attract 'younger talent' is annoying to the old timers that show up, work hard and have to suffer this ageism bias. I was so happy to get back after a break in service, and now I feel it was a mistake. This is not the same company that I worked for the first time around as far as employee engagement. And how is the company going to attract career minded people when it's in the news every day with potential buy-out/liquidation scenarios? Talent runs to talent.

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Post ID: @nub+1qR7t0FF

Macys doesn’t care about anyone but shareholders.

Once i go out and moved into another company i cant believe i stuck around as long as i did.

each store is a place of gossip and backstabbing. Among the other things

Everyone should run away

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Post ID: @obo+1qR7t0FF

WHY WOULD ANYBODY WANT TO MAKE AN EMPLOYER WHO DOESN'T GIVE A CR-P ABOUT US, BETTER????

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Post ID: @xmh+1qR7t0FF

Level up the customer experience
Clean up your stores - new bathrooms, new carpet , new roofs and etc
Better brands
Competitive wages and benefits

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Post ID: @ogh+1qR7t0FF

Throw ISM in the garbage where it belongs

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Post ID: @ooc+1qR7t0FF

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