Simple example. Do you remember this video from 5 years ago?
https://www.youtube.com/watch?v=D5VN56jQMWM
So, where is the real application of this video ? Vaporware ?
Google has ZERO customer centricity. For years, they accommodated search/ads, spending millions on useless research, especially on Google X. Now they have a bunch of people that never created a product, new grads mastering the useless leetcode, and very incompetent leadership.
Google customer centricity is so bad that the same Googlers who worked on generative AI whitepapers/research years ago have now become their own competitors, moving or creating companies that build REAL products solving REAL customers' goals.
AI will not save Google. Google will fail again.