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My store had an OOM and SMM. The OOM position was eliminated so now I'm betting that the Ops will go back to the SMM. Double duty for that person since they're not a CXM
I'm in a small store. THoughts?
All the good visual people have moved on
Yes, $20+M stores Visual Managrrs are coming back, less than, Visual Captain remains.
There is no point of a Visual Manager without a staff. ISM does not work in this scenario. These are specialized colleagues
How about specialized selling teams like stylists? Are they being affected?
What’s the volume threshold for losing OOM and SMM?
VM's to 20M and above locations...
Not all stores will have a VM.
I have to assume that any SMM that is a former Visual Mgr will move back into a Visusl Mgr position
The Visual Manager will report to the Store Manager, they will decide who they hire into that role.
What about the Visual Captains who are pretty much brand new…? I have a hard time believing they’ll all automatically be moved into a salaried position.