YOU CAN GET BOTH--but it's a fight to get it. At least that was my experience. If you were denied, appeal it and get your money.
I wouldn't think the decision would depend on the Hearing Officer since the reinstatement of benefits referenced a specific portion of Texas Law which that shouldn't be open to interpretation. FYI, Dell did not contest the request for the unemployment, nor did they show up at the phone hearing.
TWC reversed their denial to pay my claim based on Section 207.049 listed below. See specifically (b)(1)(A). And, I received all of my backpay for prior week's claims before their calculated denial end date--and payments resumed on a bi-weekly basis.
I included the link to the TWC handbook that's since been removed (no surprise there, couldn't believe it was even published publicly) and I included an excerpt from the handbook for denial appeals over severance. These are the questions that the Hearing Officer will ask you. Hopefully this is helpful.
Texas Labor Code Link (active):
https://statutes.capitol.texas.gov/Docs/LA/htm/LA.207.htm
Sec. 207.049. RECEIPT OF REMUNERATION. (a) An individual is disqualified for benefits for a benefit period for which the individual is receiving or has received remuneration in the form of:
(1) wages in lieu of notice;
(2) severance pay; or
(3) compensation under a state worker's compensation law or a similar law of the United States for:
(A) temporary partial disability;
(B) temporary total disability; or
(C) total and permanent disability.
(b) In this section, "severance pay" means dismissal or separation income paid on termination of employment in addition to the employee's usual earnings from the employer at the time of termination. The term does not include any remuneration received by an employee under:
(1) a release of claims or settlement agreement entered into between the employee and the employer:
(A) based on an alleged violation of the Civil Rights Act of 1991 (Pub. L. No. 102-166); or
(B) pursuant to a claim or cause of action filed in connection with the employment relationship; or
(2) a written contract, including a collective bargaining agreement, negotiated with the employer before the date of separation from employment of the employee.
(c) The commission may adopt rules as necessary to administer this section.
*
Hearing Officer Handbook Link (page not found error) and excerpt about severance pay appeal discovery questions:
https://www.twc.texas.gov/appeal-hearing-officer-handbook-hearing#1SampleQuestionsForCertainHearingFactPatterns
Questions:
Where did the claimant last work before filing for benefits?
How long did he work there?
What was his salary or pay rate?
Was he discharged from his work there or did he quit?
On what date was the claimant told he was being discharged?
What was the claimant's last day of work?
Was claimant given advance notice he was to be terminated on THAT day.
Did the claimant receive any payments from the employer for any period after his last day?
How much did he receive?
What period did the payments cover?
Were the payments based on length of service?
Were the payments part of a contractual agreement between the claimant and the employer?
Did the claimant sign a contract/release/agreement not to sue?
What would the claimant have received had he not signed the contract/release/agreement not to sue?
Were the payments for prior services?
What did the employer say was the purpose of the payments?
Was anything written on the payments themselves saying for what purpose they were being given?
What was the employer's intent in giving this money to the claimant?
Were the payments made to satisfy the WARN Act?