Conway's Law is an adage that states organizational design systems mirror their own communication structure. It is named after the computer programmer Melvin Conway, who introduced the idea in 1967, and was never learned by our technology overlords.
Our organization experiences constant data quality problems, and it implies that there is a faulty relationship between the producers of the data (owners, IT) and the consumers of data (everyone else)
In our company, the following is typically true:
IT doesn’t know who is using data from their services and no one knows who is making changes upstream.
This complete lack of visibility results in data quality issues and if changes are being made across an organization with no context on how they impact others, it is natural that confusion and lack of trust will occur and compound over time.