I've been at Staples for a short time and I won't rehash too much on what other people here have posted but I think this forum is too optimistic on the viability of Staples as a company. You can't have a retail chain of dirty, unkempt rundown stores with a limited and quite honestly overpriced floor plan combined with print departments that are a mess and badly understaffed stores and expect to compete in the market. (No one with brains is going to spend $19.99 on what is basically dollar store merchandise.) How anyone can think that this place will even exist in 2025 or later is beyond me.
Staple's corporate management needs to get a clue. Otis, John, Mike, and the rest of you - you are like a punchline to a bad joke if this is your style of retailing. Your idea of Amazon Returns makes me think one of you has $$$ tied up in Amazon and this is your way of holding your cr-p up. How could you be so stupid to NOT charge for Amazon Returns? Maybe 10% of the Amazombie customers actually buy anything with the coupons you give out from that. Don't even get me started on the waste of boxes, tape and the trash piling up from the Amazon id--ts. If there is anyone at Staples that needs to be fired and get thrown into a fast food job its YOU, although you'd probably sc--w that up too.
And judging by how you talk to people, you all need to get off your high horse for once.