I wonder will the new CEO renew the NCR contract next year or bring back Mtech?
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They will not bring back MTech.....too costly for benefits, etc. Would get better service, but for a struggling economy they will not invest in more employees.
I hope they renew with NCR. The people that support my location are very good. One of them is former MTech so knows how to service the stores. Despite that I think they made a mistake the first time laying off all of the Field Techs. They should have cut staff but not let go of so many people.