Thread regarding Staples Inc. layoffs

B2b sales managers in Texas and NC

I have a good friend that’s pretty high up mentioning sales leadership is on the chopping block? Can anyone confirm?

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| 3971 views | | 32 replies (last November 22, 2023) | Reply
Post ID: @OP+1oKgC31y

32 replies (most recent on top)

Really wanted to circle back to this one and again thank these people that cheated and ruined all of this for everyone. We had a good thing going and the ship to warriors and the sales excellence champions that cheated because of that good money and greed. Staples is where it is because of each of you. The layoffs in the B2B space are because of you. Oh look…that school needs another ship to!!!

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Post ID: @Ycxc+1oKgC31y

Word going around why the other ASM was let go was the counterpart may have thrown that one under the bus to try to save their job. Very strange that the ASM was let go but the Sales Representative wasn’t.

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Post ID: @bpwh+1oKgC31y

How did the 2 ASMs who went to sales excellence last year get fired, 1 of the B2B’s on the team, and not the other. They’re legit a criminal and still have a job

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Post ID: @amof+1oKgC31y

Unfortunately there is no clear rule as to what a reactivation of a ship to is, especially if your name is tied to an account. Sadly, this has been going on for years. This should have never been approved in the first place. Oddly, commissions is the last to approve all reactivations.

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Post ID: @8ixa+1oKgC31y

So much has happened in the past 2mths in the B2B world it would not surprise me if AVP’s are trying to push ppl out. So to the one who said “No AVP’s are forcing anyone to quit” what world are you living in?! This environment is toxic. You’ve basically created at atmosphere that is “if you’re a b2b then you are stealing from Staples”! Why don’t you get your head out of your @$$ and realize what’s going on. Oh and you want “new business” to come rolling in after you’ve labeled us all as thieves. Good luck!!!!!

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Post ID: @7wns+1oKgC31y

Everything said about why the B2B's, their ASM's and their AVP's were terminated is fairly true about B2B's double dipping on accounts by creating "reacts". These B2B's consistantly had higher commissions without hardly any new logo "master" wins. How many times did this play into them going to Sales Excelence I wonder"? I doubt they will they go back and look at runner ups that did not cheat? Those B2B's were terminated and "if" their ASM's and AVP's had knowlege, they were also terminated. Wayne resigning the same day seems too strange and Marty was ready to go moments later... Wayne most likely knew of what was going on with reacts and when he heard of the "witch hunt" resigned? For me, this is all part of the bigger picture of Sycamore partners squeezing Staples dry like they do with other companies, leaving nothing but layoffs, restructuring and the "in fighting" that repeats itself until the companies desolve from within. I don't know, but I believe Sycamore and the November layoffs that come every year played a part in the timing of this. Anyone "cheating the system" should have been held accountable but, there just seems to be more behind the curtain coming...

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Post ID: @7abr+1oKgC31y

No AVPS are forcing anyone to quit!!! Where has anyone heard of this rumor???!!!

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Post ID: @7fkc+1oKgC31y

Reading this, I can’t believe AVPs are forcing top performers to quit. Imagine a college trying to drive out 4.0 GPA students. That’s the most insane thing ever and a preposterous business practice.

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Post ID: @7wsg+1oKgC31y

To the person saying “management is aware of what you are doing”. No the heck you aren’t. You are too busy bossing people around while working a total of 15 hours a week. You aren’t doing anything. Nothing. You are filling up your calendar so you look busy. You keep your phone in your pocket and as soon as the little rocket goes off you open your dinner bell to actually do something. You bully people to quit and it’s not working. People are here because they believe in something other than you. Their family’s. How about your bobble head leaders do something that separates yourself…..like being a servant to your people….not being a bully. B2Bs and ASMs aren’t cattle or or sheep. They are hard working people wanting to put food on their family’s table or kids through school. Telling people they should quit and go find something else is as limp wrist and weak as it gets. I’ve never been more disappointed in a group a AVP leaders and assistants I’ve seen. How would go to bed each night knowing you have a family(assuming you have one you evil suits) and you ask them to quit? Are you going to drive to your hard working peoples neighborhoods and drive their kids to school? He-l no. You will sit in your cheap two piece and act like a high school bully that got beat out by the back up punter with one leg on the football team. Be better. But I doubt it.

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Post ID: @7sqc+1oKgC31y

Plenty of shady leadership with this company. It's a shame they got their heads up their a-s. What a bunch of jokers.

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Post ID: @6tdb+1oKgC31y

To the person posting the rants. You sound like a shady human in desperate need of therapy. Get back to work. Management is aware of what people like you are doing as well. We know who you are and are watching you too.

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Post ID: @6fqp+1oKgC31y

The next round of cuts are coming!!! They just didn't let everyone go once. If they did, it would make Staples look bad from the public and question if we are having financial difficulties in which we are. I would be looking for other opportunities while the market is still strong.

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Post ID: @6ybl+1oKgC31y

Plenty of shady reps with this company. They are just lucky they did not get caught!!!

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Post ID: @6avd+1oKgC31y

For the person whining & crying around about the cheating B2B's, let me make this point clear. Never at any point was or is Staples shelling out out significant commissions. It has always been pennies on the dollar. Fractions of a fraction. The cheating B2B's cheated Staples out of tens of dollars

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Post ID: @6ayd+1oKgC31y

Wow this is crazy. Imagine waking up everyday knowing your VP or AVP is trying to get their best employees to quit. Sounds like he-l. I’m glad I got out months ago but still have friends in there. I know that they legit love their job but are scared when they now see an AVP invite out. Some personal advice, document everything. There is only one I heard of that is doing this but an AVP asking for resignations when you have great numbers seems like an HR nightmare. Like I said, there were really some good people in the C brothers regions. I feel truly bad for them because of the people that ruined it.

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Post ID: @6kap+1oKgC31y

You sound like an entitled b2b cheerleader, on the sidelines cheering for your unethical b2b bestie. Go close another ship-to from your dotcom report. I’m not envious at all of poor salesmanship, which is obviously a Learned behavior from their peers and ASMs. It’s not speculation, it’s facts, why do u think all those people got fired? All those “top” performing ASM, AVP and B2bs… And WM resigned out of the blue same day. FOLLOW THE MONEY our finance team started to follow the commission checks leading them to a pattern of behavior. We were paying out essentially double commissions because now instead of just paying the AM we pay the B2B too for the SAME amount of sales. No lift in sales were generated but we were leaking money in the form of commissions. Lots of money going out in the form of commission checks but sales remained the same because b2b claimed a win on sales WE ALREADY had! I know you probably still don’t understand so Let me put it simple, too much money going out, not enough sales dollars coming in = missing our budget. Don’t tell me who and what to worry about because this impacts staples as a unit, across multiple platforms. b2bs ruin everything, they can’t just follow the rules, they F@cked around and now they are about to find out.

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Post ID: @6xgr+1oKgC31y

To the person with the long A$$ post, you OBVIOUSLY are NOT a top salesperson. You sound WAYYYY bitter and envious of those that are making their numbers or better yet surpassing them. This is return makes them a lot of commission. Don’t make speculations on what others do and if they are following guidelines. Stop worrying about what others do and concentrate on you!!!!

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Post ID: @6alj+1oKgC31y

Only the strong will survive, that's very funny.

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Post ID: @6nzy+1oKgC31y

Holy smokes below! Sounds like whoever wrote that long post about the sales person that got let go has a bone to pick.

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Post ID: @6vxd+1oKgC31y

Not just B2Bs but managers of teams as well. The are about to make the mother of all cuts.

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Post ID: @6afv+1oKgC31y

Yes, this is confirmed true. They have a headcount variance and need people to quit so the ruthless the better. AVPs have been directed to take the Marty approach. Let’s see who really wants to be here. Only the strong will survive until the next change coming to B2Bs and BDMs.

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Post ID: @6fkh+1oKgC31y

Word going around is certain AVPs are trying to get B2Bs to quit as well. Any confirmation there?

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Post ID: @6lul+1oKgC31y

You're looking at it all wrong. You identified some problems that should be corrected, certainly... but it's about intention. If a b2b comes across an arp that spends 1 month, completely transactional and now has created a baseline what's the incentive to get that customer to be programmatic and grow spend if not closed out? I agree there needs to be conversations with said customer to move business forward but to assume everyone is "claiming" sales with no action is ridiculous. I would think people have more integrity than that. I also look at unmanaged dotcom business customers as it's a matter of time when the move to a business account with local competitor, Amazon, office depot or staples. Might as well capture that business on a business account before that happens.

You also seem to misunderstand how SLED accounts work in general. If you want local presence in growing those accounts it has to come from B2B. Leadership is laughably clueless of how these new changes are going to affect revenue numbers moving forward. The account management teams do nothing for B2B accounts and to blindly trust these responsibilities in their hands while simultaneously taking away lift opportunities for B2Bs is going to blow up in their face.

These reactionary policies are making sweeping changes and aren't going to work. Unless the intention is to lower b2b headcount, kpis, and quota in general. There was clearly no input from actual b2bs on these decisions and its unfortunate that bad actors took advantage of a situation. Leadership shouldnt have allowed that happen but its more unfortunate that this is the beginning of the end for Mid Market b2bs. Marty thinks he can do the SBA like STS. He's a smart dude and will figure it out EVENTUALLY but there will be egg on face when SBA, the most profitable business segment under staples Inc, starts to take a sh-t and sycamore gets squirmy.

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Post ID: @5jts+1oKgC31y

If you are not cheatin', you are not tryin'!

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Post ID: @5lnq+1oKgC31y

A better question is who didn’t….

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Post ID: @5ntt+1oKgC31y

How many people did this?

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Post ID: @5sjp+1oKgC31y

You weren’t laid off you were fired along with your ASM & AVP. You’re not a top b2b salesman when you get your “wins” by deactivating an existing Accts top spending bill/ship-tos then creating new bill/ship-to for the same locations so you can claim those sales as a new bill/ship-to “win”, not a top salesman that’s cheating the system. You probably got alot of ARP reactivation “wins” on Monday mornings when the ARP report came out to all b2bs, u probably checked your ARP opps to see if any cherry picker ARPs placed random order so you can claim it as a “reactivation win” without ever meeting with the customer prior or adding any value by gaining commitment for another line of business prior to you closing it as a “win“ u just closed it as a win because they placed a random order u had nothing to do with. Not sales, it Cheating the system. I bet u also put your zip codes into the staples.com report your manager showed you how to run in sf , so you can see the top spending rewards .com Accts in your territory so u can move them over to Staples Business Advantage at a lower price than what they were paying on staples.com. Lemme guess u didn’t price out anything in priceright besides the items u could see they bought on .com in their rewards data from sf. That may be a net “new” master win in your eyes but moving rewards/.com customers over to SBA at a lower price point without capturing another line of business does nothing beside erode margins, trading less dollars between staples platforms and paying out commissions to people like u on Accts u claim are “wins” but u have literally added no value or lift in sales to.. oh lemme guess an inside acct manager NEEds your expertise to add a new bill/ship-to on one of their existing Accts? And you begged them to put a resource request in for you so you can have a new opportunity opened on their school district acct. then u kept that opportunity open and pushed the close date out till 2026… which kept u tagged on the AMs acct while u proceeded to start creating more new opps for non spending school locations w/in the school district for 1 paper order u closed as a new bill/ship “wins”.. again that’s not sales, that’s doing the acct managers job..but now finance has to pay commissions to 2 reps, acct manager and you-the top b2b salesman…multiply all that by the 350+ b2bs across the country and u have a huge problem. Come talk to me when get a net new logo master account win from your defined territory, who doesn’t buy from staples.com, not an ARP reactivation, not a bill-to AND u didn’t steal the lead from BDM or BDD. Bye

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Post ID: @5mcn+1oKgC31y

Yes I was laid off. Top salesman.

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Post ID: @4vyo+1oKgC31y

At this point everyone is on the chomping block anywhere to make a cut

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Post ID: @3plx+1oKgC31y

Im sure alot is about to happen with the lack of bts sales, most due to the lack of marketing and product, im sure a restructure is coming ,

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Post ID: @2pag+1oKgC31y

The anticipation is ki-ling me. I hope it will last..

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Post ID: @ljr+1oKgC31y

a lot of consolidation going on with B2B sales

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Post ID: @cnz+1oKgC31y

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