Thank you for agreeing in front of 500 associates this move will destroy our client base. Did you realize what you said? “ yes, it will have a major impact on our clients” this shows the caliber of this leadership. News flash for you: if you don’t take care of your customers someone else will. Guess what, I stoped counting how many customers called me today requesting recommendations for other vendors.
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All this has to see the light of day!
Sell your stock in mass. The only way to spawn a change.
All my clients have been asking what is going on with Fiserv they know that our management doesn’t care for them anymore. Such a shame! They deserve so much better and I’m tired of making excuses for pi-s poor management. I’m telling them the truth from now on…
Can’t agree more. I referred a customer to sales for total contract refund.