CVSHealth
July 31, 2023
Dear colleagues,
As I shared with you at our Company Town Hall, our industry is evolving to adapt to new consumer health needs and expectations. We are also at the beginning of a new technological revolution that will enable us to be at the forefront of a once-in-a-generation transformation in health care. We are positioning ourselves for this future through strategic investments enabled in part by operational efficiencies.
This means eliminating redundancies, deploying technology to drive process efficiencies and excellence, stopping select business initiatives that do not align with our strategy at this time, reducing travel and other discretionary expenses, and minimizing the use of consultants and vendors. We also must make hard choices that impact our colleagues. This week we are announcing that we are eliminating approximately 5,000 jobs across the company.
The decisions on which positions to eliminate were extremely difficult, but they were made with care and consideration. It's something that I take very seriously. We will do everything we can to support those affected by this transition. Impacted colleagues will be notified in the coming weeks and will receive severance pay and benefits, including access to outplacement services.
To those who will be impacted, I want you to know that this decision in no way diminishes the value each of you has brought to CVS Health, to our customers and to our colleagues during your time here. I want to thank each of you for your contributions. You helped millions of people improve their health. We are better because of you. During this time, it is essential that we come together as a team and support each other.
Changes to our workforce are hard on everyone involved. I ask that you take care of yourselves and remain focused on our mission - continuing to provide the exceptional care and support our customers, patients and communities deserve and depend on. Throughout our 60-year history, we've continuously adapted to market dynamics to lead the industry. The difficult decisions we are making will set the company up for long-term competitiveness and success.
These changes will help us reprioritize our investments around care delivery and technology, which are the biggest enablers of our strategy, and allow us to invest in critical growth areas. I appreciate all you do to deliver on our commitments.
Thank you for bringing our purpose to life and for supporting each other every day.