...he's wrong!
https://www.msn.com/en-us/money/careers/remote-and-hybrid-workplaces-are-hiring-people-twice-as-fast-as-full-time-office-employers-report/ar-AA1e1rfm?ocid=msedgntp&pc=W099&cvid=37b5e2f93f8d4410b59e374b4ed1b103&ei=9
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He doesn't care that he is wrong. He still get's his paycheck and bonus, per his contract.
Right or wrong has no meaning at CSG. It has become the deep money pit that makes the PE owners throw up in their mouths every time they mention this ongoing fiasco.